At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand in airports and beyond.
- Benefits: Enjoy employee discounts, paid leave, and wellness support.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
- Other info: Inclusive workplace with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Airside - Sales Assistant in Aberdeen employer: WHSmith
Contact Detail:
WHSmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airside - Sales Assistant in Aberdeen
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for providing exceptional service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. First impressions matter, and looking polished will help you stand out as a candidate who takes the role seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the WHSmith family. Don’t miss out on this opportunity!
We think you need these skills to ace Airside - Sales Assistant in Aberdeen
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you’ve gone above and beyond to help customers, as this is what we value at WHSmith.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Sales Assistant role. Use keywords from the job description to show that you understand what we’re looking for and how you can contribute to our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we want to see your personality come through, so don’t be afraid to let it shine!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, your application will go straight to us, and we can’t wait to read about why you’d be a fantastic addition to our team!
How to prepare for a job interview at WHSmith
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of how you've gone above and beyond for customers in the past.
✨Showcase Your Team Spirit
This role requires teamwork, so be prepared to discuss your experiences working in a team. Think of specific instances where you supported colleagues or contributed to a group goal. Highlighting your adaptability and collaboration skills will impress the interviewers.
✨Demonstrate Your Passion for Retail
Express your enthusiasm for the retail environment and the products WHSmith offers. Research their latest offerings and be ready to discuss what excites you about working there. Showing genuine interest can set you apart from other candidates.
✨Prepare for the Airport Requirements
Since this position is at an airport, be ready to discuss the importance of the 5-year reference check and the Criminal Records Bureau Check. Familiarise yourself with these requirements and express your understanding of their significance in maintaining safety and security.