At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand in airports and hospitals.
- Benefits: Enjoy employee discounts, paid leave, and wellness support.
- Other info: Flexible hours with opportunities for overtime and career growth.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
We are looking to fill 2 vacancies at WHSmith St Helens Hospital for 12 and 8 hours per week. Both roles will require the successful candidates to be available in the afternoons Monday - Friday, as the store does not trade weekends. They must also be able to work overtime to cover holidays. The selected persons must be willing to lone work and hold keys for the store once trained.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sales Assistant in St Helens employer: WHSmith Travel
WHSmith is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and growth. With flexible hours at our St Helens Hospital location, you will enjoy a range of benefits including a pension scheme, paid annual leave, and exclusive discounts, all while being part of a team dedicated to delivering exceptional customer experiences. Join us in making every journey better, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in St Helens
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! As a Sales Assistant, you'll be all about delivering exceptional service. Think of examples from your past experiences where you've gone above and beyond for a customer, and be ready to share those stories during your chat.
✨Tip Number 3
Show off your teamwork spirit! WHSmith loves a collaborative environment, so be prepared to discuss how you work well with others. Share instances where you've supported colleagues or contributed to a team goal – it’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the WHSmith family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Sales Assistant in St Helens
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for providing exceptional customer service. Share any experiences where you’ve gone the extra mile for a customer or how you enjoy making someone’s day better.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Sales Assistant role. Mention specific examples that demonstrate your ability to meet our high standards of display and teamwork.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WHSmith Travel
✨Know the Company
Before your interview, take some time to research WHSmith. Understand their values, mission, and the specific role of a Sales Assistant. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your passion for providing a great experience and your ability to handle various situations.
✨Be Ready for Teamwork Questions
Since teamwork is important in this role, think of instances where you've successfully collaborated with others. Be prepared to discuss how you support colleagues and contribute to a positive work environment, as this aligns with WHSmith's values.
✨Demonstrate Adaptability
The job requires adaptability to meet company goals. Think of times when you had to adjust to changes or tackle unexpected challenges. Sharing these experiences will show that you're flexible and ready to thrive in a dynamic retail environment.
