At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service and achieve business goals.
- Company: Join a dynamic café environment with a focus on teamwork and development.
- Benefits: Enjoy competitive pay, employee discounts, and wellbeing support.
- Other info: Flexible hours and opportunities for personal growth in a supportive team.
- Why this job: Make a real impact by creating a positive atmosphere for customers and colleagues.
- Qualifications: Retail leadership experience and strong communication skills are essential.
The predicted salary is between 12 - 15 £ per hour.
Part Time Hospitality Team Leader - 12 hours per week. As a Team Leader you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us.
What being a Team Leader is all about?
- Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan.
- Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness.
- Supporting our colleagues in an environment where everyone feels valued and welcome.
- Creating a sense of pride within the store to ensure we are operating safely and legally.
What our Store Leadership Team would love to see:
- Current/recent retail (or similar) leadership experience (preferably in a fast‑paced environment) with working knowledge of KPI’s such as ATV.
- Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor.
- Flexibility of approach that will allow you to support other stores in the area when needed.
- Ability to build strong relationships and communicate clearly and effectively.
- Experience of supporting employee training and development, and motivating teams to deliver their best.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Wellbeing Support: Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
Café - Team Leader in Sheffield employer: WHSmith Travel
At WHSmith, we pride ourselves on being an exceptional employer that values our team members and fosters a supportive work culture. As a Café Team Leader, you will not only lead a dedicated team in delivering outstanding customer service but also benefit from comprehensive employee support, including a pension scheme, wellbeing assistance, and exclusive discounts. Our commitment to personal development ensures that you will have ample opportunities to grow your skills and advance your career in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Café - Team Leader in Sheffield
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or resolved conflicts. We want to hear about your experiences, so be ready to share how you’ve inspired others and achieved results.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show us that you’re keen to learn more about the role and the team. Ask about their training programmes or how they celebrate successes – it’ll make you stand out as someone who’s invested in the position.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us.
We think you need these skills to ace Café - Team Leader in Sheffield
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and guided your team in previous roles, especially in fast-paced environments like retail.
Be Personable:Use a friendly tone in your application. We’re all about creating a welcoming atmosphere, so let your personality shine through! Share stories that showcase your ability to build strong relationships with both customers and colleagues.
Focus on Development:Mention any experience you have in training and developing team members. We value a culture of learning, so let us know how you've supported others in their growth and how you can bring that to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at WHSmith Travel
✨Know Your Stuff
Before the interview, make sure you understand the role of a Team Leader inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like leading your team and creating a supportive environment. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Be ready to share specific examples from your past experiences where you've successfully led a team or improved customer service. Think about times when you motivated your colleagues or helped them develop their skills. This will highlight your leadership style and how it aligns with what the company is looking for.
✨Engage with the Interviewer
During the interview, don’t just answer questions—engage in a conversation! Ask thoughtful questions about the team culture and how they support employee development. This shows that you’re not only interested in the role but also in contributing positively to the team dynamic.
✨Demonstrate Flexibility
Since the role requires flexibility to support other stores, be prepared to discuss how you've adapted to changing situations in the past. Share examples of when you’ve stepped up to help out in different areas or taken on additional responsibilities. This will illustrate your willingness to go the extra mile for the team.
