At a Glance
- Tasks: Serve amazing coffee and create unforgettable customer experiences in a vibrant team.
- Company: Join the friendly team at Smith’s Family Kitchen/Costa Coffee/DMC.
- Benefits: Enjoy competitive pay, discounts, holidays, and wellness support.
- Other info: Flexible hours and opportunities for personal growth await you!
- Why this job: Be part of a dynamic environment where your passion for coffee shines.
- Qualifications: Great communication skills and a love for teamwork.
The predicted salary is between 11 - 12 £ per hour.
As a Barista at Smith’s Family Kitchen/Costa Coffee/DMC, you’ll provide exceptional customer service and work as part of a team to deliver our fantastic store standards.
What being a Barista is all about:
- Interact with customers to understand their favourite food and beverage preferences to ensure they have the best experience on every visit.
- Deliver ‘best in town’ standards through presentation standards and availability.
- Have great product knowledge to sell and recommend our products and services to customers.
- Proactively engage with customers to understand their needs and make recommendations.
Working as part of a winning Team:
- Collaborate with other team members to adapt to a changing fast-paced environment.
What our Stores would love to see:
- A passion for providing a great customer experience by crafting great coffee with energy for that perfect blend.
- Good communication and listening skills to understand customers' needs.
- Great organisation skills plus strong attention to detail.
- Able to work as part of a team, supporting colleagues and helping to deliver daily activities.
How we reward our teams:
We know you’ll work hard to make WH Smith a success and our customers happy. In addition to your salary, we offer a pension scheme, cycle to work scheme, holidays (hourly paid 6.6 weeks including bank holidays), and employee discounts (up to 50%). We’ll reward you with a range of deals from retail partners that will help you save money and create memories, whether it’s a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Our Employee Assistance Programme will support you with help and guidance for your wellbeing, whether physical, mental, or financial.
Barista & Customer Experience Specialist in Sheffield employer: WHSmith Travel
At Smith’s Family Kitchen/Costa Coffee/DMC, we pride ourselves on being an exceptional employer that values teamwork and customer satisfaction. Our vibrant work culture fosters personal growth and development, offering extensive training and support to help you excel as a Barista & Customer Experience Specialist. With competitive benefits including generous employee discounts, a comprehensive pension scheme, and a commitment to your wellbeing through our Employee Assistance Programme, we ensure that every team member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Barista & Customer Experience Specialist in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Smith’s Family Kitchen/Costa Coffee/DMC. Understand their values and what makes them tick. This way, you can tailor your answers to show you’re a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with customers or handle complaints. Role-playing these situations with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Show off your passion for coffee! If you’ve got a favourite brew or a special technique, share it! This not only demonstrates your enthusiasm but also shows that you’re keen to provide that ‘best in town’ experience for customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Barista & Customer Experience Specialist in Sheffield
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for coffee and customer service shine through in your application. Share any experiences that highlight your love for crafting the perfect brew and making customers smile!
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and qualities mentioned in the job description. We want to know how you fit into our team and what makes you the ideal Barista & Customer Experience Specialist.
Highlight Teamwork Skills:Since we’re all about working together, emphasise your ability to collaborate with others. Share examples of how you've supported colleagues in a fast-paced environment to show that you're a team player.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at WHSmith Travel
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand different types of coffee beans, brewing methods, and popular drinks. This will not only impress your interviewers but also show your passion for the role.
✨Customer Engagement Practice
Think about how you would engage with customers in a friendly and proactive manner. Prepare examples of how you've successfully interacted with customers in the past, focusing on listening to their needs and making recommendations.
✨Teamwork is Key
Be ready to discuss your experience working in a team. Share specific instances where you supported colleagues or adapted to a fast-paced environment. Highlighting your teamwork skills will show that you can contribute positively to the store's atmosphere.
✨Attention to Detail Matters
Prepare to demonstrate your organisational skills and attention to detail. Think of examples where these skills helped you maintain high standards in previous roles. This is crucial for delivering the 'best in town' standards they’re looking for.
