At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand with a rich heritage.
- Benefits: Enjoy employee discounts, pension scheme, and paid annual leave.
- Other info: Flexible hours with opportunities for personal growth and wellbeing support.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 10 - 12 € per hour.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
This role is 20 hours per week across 4 or 5 days a week out of 7 and will be mixed days weekly.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sales Assistant - 20 hours pw employer: WHSmith Travel
WHSmith is an excellent employer that values its employees by fostering a supportive and inclusive work culture. As a Sales Assistant, you will enjoy competitive benefits including a pension scheme, employee discounts, and access to an Employee Assistance Programme, all while working in a dynamic environment that prioritises exceptional customer service. With opportunities for personal growth and development, WHSmith is committed to making every journey better for both customers and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - 20 hours pw
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent WHSmith's fantastic store standards right from the get-go.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of standing out. Plus, who doesn’t love a smooth application process?
We think you need these skills to ace Sales Assistant - 20 hours pw
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you went above and beyond to help customers, as this aligns perfectly with what we value at WHSmith.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. Highlight your ability to work both independently and as part of a team, as well as your adaptability to meet company goals.
Keep It Neat and Tidy:Just like we want our store to look inviting, your application should be well-organised and easy to read. Use clear headings, bullet points, and concise language to make it visually appealing and straightforward for us to review.
Apply Through Our Website:We encourage you to submit your application through our website. This ensures that your application goes directly to us and allows you to easily track your progress. Plus, it’s super simple and user-friendly!
How to prepare for a job interview at WHSmith Travel
✨Know the Company
Before your interview, take some time to research WHSmith. Understand their values, mission, and the specific role of a Sales Assistant. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your passion for providing a great experience and your ability to handle various situations.
✨Be Ready to Discuss Teamwork
Since the role involves working both independently and as part of a team, think of instances where you've successfully collaborated with others. Highlight your communication skills and how you support your colleagues to achieve common goals.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you respect the opportunity and understand the importance of maintaining high standards, just like you would in the store.
