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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards during night shifts.
- Company: Join WHSmith, a growing brand in airports and beyond.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive wellbeing programme.
- Other info: Flexible night shifts with opportunities for growth in a vibrant environment.
- Why this job: Be part of a dynamic team making every journey better for customers.
- Qualifications: Passion for customer service and ability to work independently or in a team.
The predicted salary is between 12 - 14 £ per hour.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
This vacancy is for four Nights of two different shift patterns:
- Sunday, Monday, Friday and Sunday 19:30 - 06:30
Airport Requirements
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they’re looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Nights - Sales Assistant employer: WHSmith Travel
Contact Detail:
WHSmith Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights - Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and its values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your passion for delivering exceptional service.
✨Tip Number 3
Be ready to showcase your teamwork! WHSmith values collaboration, so be prepared to discuss how you've worked well with others in previous roles. This will demonstrate that you can contribute positively to their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the WHSmith family. Don’t miss out on this opportunity!
We think you need these skills to ace Nights - Sales Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. We want to see how you can make our customers' experiences memorable, so share any relevant experiences that highlight your passion!
Tailor Your Application: Make sure to customise your application to fit the Sales Assistant role. Highlight your ability to work independently and as part of a team, and mention any experience with stock replenishment or visual merchandising that aligns with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our journey at WHSmith!
How to prepare for a job interview at WHSmith Travel
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about times you've gone above and beyond for a customer, as this role is all about delivering exceptional service. Be ready to share specific examples that highlight your passion for helping others.
✨Showcase Your Team Spirit
Since teamwork is key in this role, prepare to discuss how you’ve successfully collaborated with colleagues in the past. Think of instances where you supported your team or contributed to achieving a common goal, as this will show you’re a great fit for their culture.
✨Understand the Store Standards
Familiarise yourself with WHSmith’s store standards and visual merchandising practices. You might be asked how you would maintain these standards, so having a clear understanding will help you stand out as a candidate who is genuinely interested in the role.
✨Be Ready for Shift Questions
Since this position involves night shifts, be prepared to discuss your availability and how you manage working during those hours. Showing that you’re adaptable and can handle the demands of the job will reassure them that you’re committed to making every journey better!