At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand with a rich heritage.
- Benefits: Enjoy employee discounts, paid leave, and wellness support.
- Other info: Inclusive workplace with opportunities for personal growth.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sales Assistant in Newcastle upon Tyne employer: WHSmith Travel
WHSmith is an excellent employer that values its employees by fostering a supportive and inclusive work culture in High Heaton, Newcastle upon Tyne. As a Sales Assistant, you will enjoy competitive benefits including a pension scheme, employee discounts, and an Employee Assistance Programme to support your wellbeing. With opportunities for personal growth and a commitment to exceptional customer service, WHSmith ensures that every team member can thrive while contributing to making life’s journeys better for customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent WHSmith's fantastic store standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Sales Assistant in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for providing exceptional customer service! Share any experiences where you went above and beyond for a customer, as this will really make your application stand out.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your skills in communication and teamwork, as these are key for a Sales Assistant role with us.
Keep It Neat and Tidy:Just like we keep our stores inviting, ensure your application is well-organised and free of errors. A clean layout and clear language will help us focus on what really matters – you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at WHSmith Travel
✨Know the Company
Before your interview, take some time to research WHSmith. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your passion for providing great service and your ability to handle various situations.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a polished look that reflects the professional standards of WHSmith. This shows that you respect the opportunity and are serious about the role.
✨Ask Thoughtful Questions
At the end of the interview, be ready with a few questions about the role or the company culture. This not only shows your enthusiasm but also helps you determine if WHSmith is the right fit for you. Think about what you want to know regarding team dynamics or growth opportunities.
