At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand with a rich heritage.
- Benefits: Enjoy employee discounts, paid leave, and wellness support.
- Other info: Flexible hours with training provided for barista skills.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and teamwork.
The predicted salary is between 20000 - 26000 £ per year.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
This Vacancy is to work for our Smith Family Kitchen. This is a coffee shop. The vacancy is 16hrs to work earlies, lates and weekends. Barista trained would be ideal but not necessary as training will be provided.
Main - Sales Assistant in Manchester employer: WHSmith Travel
WHSmith is an exceptional employer, particularly for the Multi-Site Store Manager role at Liverpool Airport, where you will lead a dynamic team across various store formats. We prioritise employee growth through tailored development plans and a supportive work culture that fosters collaboration and open communication. With competitive salaries, generous holiday allowances, and a commitment to wellbeing, WHSmith offers a rewarding environment where you can thrive while enhancing every journey for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Main - Sales Assistant in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your passion for providing exceptional service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your professionalism and shows that you care about making a great first impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Main - Sales Assistant in Manchester
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for providing exceptional customer service. Share any experiences where you went above and beyond for a customer, as this will resonate with our values.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Sales Assistant role. We want to know why you're the perfect fit for our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and what you bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at WHSmith Travel
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think about times you've gone above and beyond for a customer or how you've handled difficult situations. This will show that you understand the importance of exceptional service, which is key for a Sales Assistant role.
✨Show Your Team Spirit
Since teamwork is crucial in this position, be ready to share examples of how you've successfully worked with others in the past. Highlight your ability to communicate effectively and support your colleagues, as this will resonate well with the interviewers.
✨Demonstrate Your Adaptability
The job requires adaptability to meet company goals. Prepare to discuss how you've adjusted to changes in previous roles or how you've managed multiple tasks at once. This will illustrate your flexibility and readiness to thrive in a dynamic environment.
✨Express Your Passion for the Brand
Research WHSmith and its values before the interview. Be prepared to talk about why you want to work there and how you can contribute to making every journey better for customers. Showing genuine enthusiasm for the brand can set you apart from other candidates.