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- Tasks: Deliver exceptional customer service and maintain store standards in our M&S In Store Bakery.
- Company: Join WHSmith, a growing brand with a rich heritage and inclusive culture.
- Benefits: Enjoy competitive pay, employee discounts, and support for your wellbeing.
- Other info: Flexible weekend hours with opportunities for growth in a vibrant environment.
- Why this job: Be part of a dynamic team making every customer's journey better.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 12 - 13 £ per hour.
This role will be Saturday and Sunday 06:00-10:00 in our M&S In Store Bakery. As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Main - Sales Assistant M&S baker employer: WHSmith Travel
Contact Detail:
WHSmith Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Main - Sales Assistant M&S baker
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. Being able to share these stories will demonstrate your passion for providing exceptional experiences.
✨Tip Number 3
Be ready to showcase your teamwork! WHSmith values collaboration, so be prepared to discuss how you've worked well with others in the past. Highlighting your adaptability will also score you some points!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the WHSmith family right from the start!
We think you need these skills to ace Main - Sales Assistant M&S baker
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you’ve gone above and beyond for customers, as this is what we value at WHSmith.
Highlight Teamwork Skills: Since being part of a team is crucial for this role, make sure to mention any past experiences where you’ve successfully collaborated with others. We love seeing how you can support your colleagues while achieving fantastic results together!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Sales Assistant position in our M&S In Store Bakery.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at WHSmith Travel
✨Know Your Customer Service Basics
Before heading into the interview, brush up on the key principles of exceptional customer service. Think about how you can create a welcoming atmosphere for customers and be ready to share examples of how you've done this in the past.
✨Show Your Team Spirit
This role requires teamwork, so be prepared to discuss your experiences working with others. Highlight times when you supported colleagues or contributed to a team goal, as this will show that you're a great fit for their collaborative environment.
✨Demonstrate Your Adaptability
The job description mentions adaptability, so think of instances where you've had to adjust to changing circumstances. Be ready to explain how you handle unexpected situations and maintain high standards, especially in a fast-paced environment like a bakery.
✨Visual Merchandising Know-How
Familiarise yourself with basic visual merchandising concepts. You might be asked how you would display products to attract customers. Bring some ideas to the table that show your creativity and understanding of what makes a store inviting.