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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand with a rich heritage.
- Benefits: Enjoy competitive pay, discounts, and support for your wellbeing.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 8 - 12 £ per hour.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
1 Role Available - Contracted hrs 12 hrs per week, working variety of shift times within a 7 day week. £8.03-12.75ph
Main - Sales Assistant employer: WHSmith Travel
Contact Detail:
WHSmith Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Main - Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for providing exceptional service.
✨Tip Number 3
Show off your teamwork spirit! WHSmith values collaboration, so be prepared to discuss how you've worked well with others in the past. Highlight any instances where you supported colleagues or contributed to a team goal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the WHSmith family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Main - Sales Assistant
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you’ve gone above and beyond to help customers, as this is what we value at WHSmith.
Highlight Teamwork Skills: We love a good team player! Make sure to mention any past experiences where you’ve worked collaboratively with others. This could be in previous jobs, school projects, or even volunteer work. It shows us you can support your colleagues and contribute to a positive work environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your skills and experiences easily, so make it easy for us to see why you’d be a great fit for the Sales Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do, so go ahead and take that step towards joining our team!
How to prepare for a job interview at WHSmith Travel
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Think about how you can provide exceptional experiences for customers and be ready to share examples of when you've done this in the past.
✨Show Your Team Spirit
Since teamwork is crucial for this role, prepare to discuss your experiences working in a team. Highlight how you’ve supported colleagues and contributed to achieving common goals, as this will resonate well with the interviewers.
✨Demonstrate Your Adaptability
Be ready to talk about times when you had to adapt to changing situations or requirements. This could be anything from handling unexpected customer requests to adjusting to new store policies. Showing that you can pivot easily will impress them.
✨Visual Merchandising Knowledge
Familiarise yourself with basic visual merchandising concepts. You might be asked how you would keep the store inviting and tidy, so think of creative ways to display products and make shopping easier for customers.