At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand in airports and beyond.
- Benefits: Enjoy employee discounts, paid leave, and wellness support.
- Other info: Flexible hours with opportunities for growth in a vibrant environment.
- Why this job: Be part of a dynamic team making every journey better.
- Qualifications: Passion for customer experience and teamwork.
The predicted salary is between 12 - 15 £ per hour.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us. The right candidate needs to be fully flexible to work 3 days between the hours of 3am and 11pm across the 7 days.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Summer Temp - Sales Assistant in Liverpool employer: WHSmith Travel
WHSmith is an excellent employer, particularly for those seeking a dynamic role as a Sales Assistant in the vibrant environment of Speke, Liverpool. With a strong commitment to employee wellbeing, we offer competitive benefits including a pension scheme, paid annual leave, and exclusive discounts, all within a supportive and inclusive work culture that values teamwork and exceptional customer service. Join us to be part of a growing company that prioritises your personal and professional development while making every journey better for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Summer Temp - Sales Assistant in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your passion for providing exceptional service.
✨Tip Number 3
Be flexible and adaptable! Since the role requires working various hours, be ready to discuss your availability and how you can fit into the team’s schedule. Showing that you’re willing to go the extra mile will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the WHSmith family. Don’t miss out on this opportunity!
We think you need these skills to ace Summer Temp - Sales Assistant in Liverpool
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing exceptional customer service. Share any experiences where you've gone the extra mile to make someone's day better – it really helps us see your enthusiasm!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Sales Assistant role. Highlight your skills and experiences that align with our needs.
Tailor Your Application:Make sure to customise your application for this specific role. Mention how your flexibility and teamwork skills will help us maintain our fantastic store standards. It shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at WHSmith Travel
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of times you've gone above and beyond for a customer.
✨Show Your Team Spirit
This role requires teamwork, so be prepared to discuss your experiences working in a team. Think of specific instances where you supported colleagues or contributed to a group goal. Highlighting your adaptability will also show that you're a great fit for their dynamic environment.
✨Demonstrate Flexibility
Since the job requires flexibility in working hours, be honest about your availability. Mention any previous experience working varied shifts and how you managed your time effectively. This will reassure them that you can meet their scheduling needs.
✨Research WHSmith and Its Values
Familiarise yourself with WHSmith's mission and values, especially their focus on enhancing customer journeys. Being able to articulate why you want to work for them and how you align with their goals will set you apart from other candidates.
