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- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand with a rich heritage.
- Benefits: Enjoy employee discounts, pension scheme, and paid annual leave.
- Other info: Great opportunities for personal growth and wellbeing support.
- Why this job: Be part of a dynamic team and make customers' journeys memorable.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Channel Tunnel, Ashford Rd, Folkestone CT18 8XX, UK
Job Description
Thursday 5pm-9pm (in peak trading this will change to 5pm-10:30pm)
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech.
Main - Sales Assistant in Kent employer: WHSmith Travel
Contact Detail:
WHSmith Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Main - Sales Assistant in Kent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and its values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for providing exceptional service.
✨Tip Number 3
Dress the part! Make sure you look smart and presentable for your interview. First impressions matter, and showing that you care about your appearance reflects your motivation to be a Sales Assistant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the WHSmith family. Don’t miss out on this opportunity!
We think you need these skills to ace Main - Sales Assistant in Kent
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing exceptional customer service. Share any experiences where you've gone above and beyond to help customers, as this is what we value most!
Highlight Teamwork Skills: We want to see that you can work well in a team! Mention any past experiences where you collaborated with others to achieve great results. This will show us you're a team player who can support colleagues.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WHSmith Travel
✨Know the Company
Before your interview, take some time to research WHSmith. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your passion for providing a great experience and your ability to handle various situations.
✨Be Ready to Discuss Teamwork
Since you'll be working as part of a team, think of instances where you've successfully collaborated with others. Highlight your communication skills and adaptability, as these are crucial for supporting colleagues and achieving store goals.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a polished look that reflects the professional standards of WHSmith. This shows that you take the opportunity seriously and are ready to represent the brand well.