At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand with a rich heritage.
- Benefits: Enjoy employee discounts, pension scheme, and paid annual leave.
- Other info: Flexible hours with opportunities for personal growth and wellbeing support.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 10 - 12 € per hour.
Mon-Fri: 16:15 - 19:15. Must be available for 7am opens/7pm closes based on sickness/holiday.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sales assistant - 15 hours (weekday) in Ipswich employer: WHSmith Travel
WHSmith is an excellent employer that values its employees by providing a supportive work culture and a range of benefits, including a pension scheme, paid annual leave, and employee discounts. With opportunities for personal growth and development, particularly in dynamic locations like airports and rail stations, our Sales Assistants play a vital role in delivering exceptional customer experiences while being part of a diverse and inclusive team.
StudySmarter Expert Advice🤫
We think this is how you could land Sales assistant - 15 hours (weekday) in Ipswich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your passion! When you’re in the interview, let your enthusiasm for helping customers shine through. Talk about why you love working in retail and how you can contribute to making every customer's journey better.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds!
We think you need these skills to ace Sales assistant - 15 hours (weekday) in Ipswich
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing exceptional customer service. Share any experiences where you've gone above and beyond to help customers, as this is what we value most!
Highlight Teamwork Skills:We want to see that you can work well in a team! Mention any past experiences where you collaborated with others to achieve great results. This will show us you're a team player who can support colleagues.
Be Adaptable:In your application, emphasise your adaptability. We appreciate candidates who can adjust to different situations, especially when it comes to meeting company goals or covering shifts. Let us know how you've handled changes in the past!
Apply Through Our Website:Make sure to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at WHSmith Travel
✨Know the Company
Before your interview, take some time to research WHSmith. Understand their values, mission, and the products they offer. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your passion for providing great service and your ability to handle various situations.
✨Be Ready for Teamwork Questions
Since you'll be working as part of a team, expect questions about collaboration. Think of times when you successfully worked with others to achieve a goal. Highlight your communication skills and adaptability, as these are crucial for supporting your colleagues.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a polished look that reflects the professional standards of WHSmith. This shows that you respect the opportunity and are serious about the role.
