At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith at Inverness Airport, a vibrant retail environment.
- Benefits: Enjoy employee discounts, paid leave, and a supportive wellbeing programme.
- Other info: Great opportunity for personal growth in a dynamic airport setting.
- Why this job: Be part of a team that creates memorable experiences for customers.
- Qualifications: Must be over 18, flexible with shifts, and passionate about customer service.
The predicted salary is between 10 - 12 £ per hour.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Contract will be 10 hours P.W. Due to potential lone working, applicants must be over 18 years of age. Applicants must be fully flexible. Shifts range from 5am start to 8pm finish.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
Landside - Sales Assistant in Inverness employer: WHSmith Travel
WHSmith at Inverness Airport is an excellent employer that values its team members by fostering a supportive work culture and offering flexible shifts to accommodate various lifestyles. Employees benefit from competitive salaries, a pension scheme, and exclusive discounts, alongside opportunities for personal growth and development within the retail environment. With a focus on exceptional customer service and teamwork, WHSmith ensures that every employee feels proud to contribute to a memorable journey for customers.
StudySmarter Expert Advice🤫
We think this is how you could land Landside - Sales Assistant in Inverness
✨Tip Number 1
Get to know WHSmith and their values! Before you step into that interview, do a bit of homework on the company. Understand their commitment to customer service and how they operate in the airport environment. This will help you connect your experiences to what they’re looking for.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview. It’s all about showing that you can deliver the exceptional service they’re after.
✨Tip Number 3
Be flexible and show it! Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Highlight your willingness to adapt to different working hours, especially those early starts or late finishes.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. By applying directly, you’ll have a better chance of standing out and landing that interview. Let’s get you started on this exciting journey!
We think you need these skills to ace Landside - Sales Assistant in Inverness
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for providing exceptional customer service shine through. We want to see how you can make our customers' experiences memorable, so share any relevant experiences or stories that highlight your skills.
Tailor Your Application:Make sure to customise your application to fit the Sales Assistant role at WHSmith. Use keywords from the job description and demonstrate how your skills and experiences align with what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Highlight your flexibility and ability to work independently or as part of a team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at WHSmith!
How to prepare for a job interview at WHSmith Travel
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of times you've gone above and beyond for a customer.
✨Show Your Team Spirit
This role involves working both independently and as part of a team. Prepare to discuss your experiences in teamwork. Think of specific instances where you supported colleagues or contributed to a team goal, as this will show your adaptability and collaborative spirit.
✨Demonstrate Your Flexibility
With shifts ranging from early mornings to late evenings, flexibility is crucial. Be honest about your availability and express your willingness to adapt to the needs of the store. This will highlight your commitment to the role and the company.
✨Prepare for the Airport Requirements
Since you'll need to provide five years of references and undergo a criminal records check, make sure you have all necessary documents ready. Mentioning your preparedness for these requirements can demonstrate your reliability and attention to detail.
