At a Glance
- Tasks: Lead and inspire your team to achieve outstanding results in a fast-paced retail environment.
- Company: Join WHSmith, a growing brand with a rich heritage in travel retail.
- Benefits: Enjoy competitive salary, pension scheme, employee discounts, and wellness support.
- Other info: Flexible approach needed to support various locations and excellent career growth opportunities.
- Why this job: Make a real impact by creating a supportive and engaging workplace culture.
- Qualifications: Retail leadership experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Team Leader is all about?
- Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan.
- Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness.
- Supporting our colleagues in an environment where everyone feels valued and welcome.
- Creating a sense of pride within the store to ensure we are operating safely and legally.
What our Store Leadership Team would love to see:
- Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI’s such as ATV.
- Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor.
- Flexibility of approach that will allow you to support other stores in the area when needed.
- Ability to build strong relationships and communicate clearly and effectively.
- Experience of supporting employee training and development, and motivating teams to deliver their best.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Team Leader in Horley employer: WHSmith Travel
WHSmith is an exceptional employer, particularly for those seeking a leadership role in a dynamic airport environment. With a strong focus on employee development, a supportive work culture, and a range of benefits including discounts and an Employee Assistance Programme, we ensure our team members feel valued and empowered to thrive. Join us in making every journey better while enjoying the unique advantages of working in a fast-paced, customer-centric setting.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Horley
✨Tip Number 1
Get your references sorted! Since you need 5 years of continuous references, start gathering them now. Reach out to previous employers or educational institutions and let them know you're on the hunt for a Team Leader role.
✨Tip Number 2
Brush up on your leadership skills! Make sure you can talk about your experience in retail leadership and how you've motivated teams in the past. Think of specific examples where you’ve led from the front and made a difference.
✨Tip Number 3
Practice your communication skills! Being able to build strong relationships is key. Try role-playing interview scenarios with a friend or family member to get comfortable discussing your approach to team dynamics.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our site. It shows you're serious about joining WHSmith and helps us keep track of your application easily.
We think you need these skills to ace Team Leader in Horley
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your retail leadership experience in your application. We want to see how you've led teams in fast-paced environments and how you’ve tackled KPIs like ATV. Don’t be shy – this is your chance to shine!
Be Personal and Authentic:When writing your application, let your personality come through! We love candidates who can communicate clearly and build strong relationships. Share examples of how you've supported your team and created a positive work environment.
Tailor Your Application:Take the time to tailor your application to the Team Leader role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for. This shows us you’re genuinely interested in the position!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at WHSmith Travel
✨Know Your Stuff
Before the interview, make sure you’re familiar with WHSmith’s values and how they align with your own. Brush up on your retail leadership experience, especially in fast-paced environments, and be ready to discuss specific KPIs you've worked with.
✨Showcase Your Leadership Style
Be prepared to share examples of how you've successfully led a team in the past. Highlight your ability to motivate others, support their development, and create a positive work environment. Use real-life scenarios to illustrate your points.
✨Flexibility is Key
WHSmith values flexibility, so be ready to discuss how you can adapt to different situations. Talk about times when you’ve stepped in to help other stores or teams, and how you manage changing priorities while keeping your team engaged.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Practice active listening and engage with their questions. Show that you can communicate clearly and effectively, as this is crucial for a Team Leader role.
