At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand in airports and beyond.
- Benefits: Enjoy employee discounts, paid leave, and wellness support.
- Other info: Flexible shifts with opportunities for growth in a dynamic environment.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 10 - 12 £ per hour.
Sales Assistant - Afternoon shift 1pm - 9pm - 5 days on 2 days off - Temporary Summer Contract
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sales Assistant in Horley employer: WHSmith Travel
WHSmith is an excellent employer, particularly for those seeking a dynamic role as a Sales Assistant in a vibrant airport environment. With a strong focus on employee wellbeing, we offer competitive benefits including a pension scheme, paid annual leave, and exclusive discounts, all while fostering a supportive and inclusive work culture that encourages personal growth and teamwork. Join us to be part of a company that values your contributions and is dedicated to making every journey better for our customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Horley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since being a Sales Assistant is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent WHSmith well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so head over to our site and submit your details. It’s the best way to ensure we get your info quickly and can consider you for the role!
We think you need these skills to ace Sales Assistant in Horley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through! We want to see how much you care about creating exceptional experiences for our customers.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Sales Assistant role. We love seeing how your skills can contribute to our team and help us achieve fantastic results!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the role without any fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with WHSmith.
How to prepare for a job interview at WHSmith Travel
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of when you've gone above and beyond for a customer.
✨Show Your Team Spirit
This role requires teamwork, so be prepared to discuss your experiences working in a team. Think of specific instances where you supported colleagues or contributed to a group goal. Highlighting your adaptability will also show that you're a great fit for their dynamic environment.
✨Understand the Brand
Familiarise yourself with WHSmith’s values and products. Knowing their mission to enhance every journey will help you align your answers with what they’re looking for. Mention any personal experiences with their products or services to make your responses more relatable.
✨Prepare for the Practical Side
Since this role involves stock replenishment and visual merchandising, think about how you would keep the store tidy and inviting. You might even want to prepare some ideas on how to improve store displays or customer flow, showing that you’re proactive and engaged.
