Afternoon Sales & Customer Experience Champion in Horley
Afternoon Sales & Customer Experience Champion

Afternoon Sales & Customer Experience Champion in Horley

Horley Full-Time 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and maintain store standards while supporting your team.
  • Company: Join WHSmith Travel, a leading name in retail with a focus on customer experience.
  • Benefits: Enjoy employee discounts, a pension scheme, and wellbeing support through our Employee Assistance Programme.
  • Other info: A rewarding environment with opportunities for personal and professional growth.
  • Why this job: Be part of a dynamic team and make a difference in customers' travel experiences.
  • Qualifications: Must have 5 years of continuous references for an airport pass and a CRB check.

The predicted salary is between 20000 - 25000 £ per year.

WHSmith Travel is hiring for a Sales Assistant in Horley, United Kingdom. The role involves delivering exceptional customer service, maintaining store standards, and supporting colleagues as part of the team.

Candidates must have 5 years of continuous references for an airport pass and a Criminal Records Bureau Check.

WHSmith offers a rewarding environment with benefits like employee discounts, a pension scheme, and an Employee Assistance Programme for wellbeing support.

Afternoon Sales & Customer Experience Champion in Horley employer: WHSmith Travel

WHSmith Travel is an excellent employer, offering a vibrant work culture in the heart of Horley, where employees are valued for their contributions to delivering exceptional customer service. With benefits such as generous employee discounts, a robust pension scheme, and a dedicated Employee Assistance Programme, team members enjoy a supportive environment that fosters personal and professional growth, making it a rewarding place to build a career.
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Contact Detail:

WHSmith Travel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Afternoon Sales & Customer Experience Champion in Horley

✨Tip Number 1

Get to know WHSmith and their values! Research the company culture and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. We want you to shine in those interviews!

✨Tip Number 3

Network with current or former employees if you can. They can provide insider tips on what it's like to work at WHSmith and what they look for in a Sales Assistant. Plus, it might just give you an edge over other candidates!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have additional resources and tips available there to help you through the process. Let’s get you that job!

We think you need these skills to ace Afternoon Sales & Customer Experience Champion in Horley

Customer Service
Teamwork
Store Standards Maintenance
Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us know why you love delivering exceptional customer service. Share any experiences that highlight your skills in this area, as it’s key for the Sales Assistant role.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the position. Highlight relevant experience and skills that match the job description, so we can see how you fit into our team at WHSmith.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at WHSmith Travel

✨Know Your Customer Service Basics

Make sure you brush up on the key principles of exceptional customer service. WHSmith values a friendly and helpful approach, so think about examples from your past experiences where you've gone above and beyond for a customer.

✨Familiarise Yourself with WHSmith

Do a bit of research on WHSmith Travel and their values. Understanding their mission and what they stand for will help you align your answers during the interview and show that you're genuinely interested in being part of their team.

✨Prepare for Teamwork Questions

Since the role involves supporting colleagues, be ready to discuss your experience working in teams. Think of specific situations where you collaborated effectively or helped a teammate out, as this will demonstrate your ability to contribute positively to the work environment.

✨Dress the Part

First impressions matter! Make sure you dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent WHSmith's brand well.

Afternoon Sales & Customer Experience Champion in Horley
WHSmith Travel
Location: Horley

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