At a Glance
- Tasks: Deliver exceptional customer service and maintain high store standards.
- Company: Join WHSmith Travel, a leader in retail with a focus on customer experience.
- Benefits: Enjoy a pension scheme, annual leave, and exclusive employee discounts.
- Other info: Temporary position with potential for future opportunities.
- Why this job: Perfect summer role to gain experience and enhance your customer service skills.
- Qualifications: Passion for customer service and ability to work in a team.
The predicted salary is between 20000 - 25000 £ per year.
WHSmith Travel is seeking a Sales Assistant for the afternoon shift in Horley. The role involves delivering exceptional customer service, maintaining high store standards, and supporting team members. Ideal candidates should show a passion for providing great experiences to customers.
The position is temporary for the summer and requires 5 years of continuous references as well as a background check.
Employee benefits include a pension scheme, annual leave, and discounts.
Afternoon Sales Assistant: Customer Service & Merchandising in Horley employer: WHSmith Travel
WHSmith Travel is an excellent employer, offering a vibrant work culture where team members are encouraged to thrive and develop their skills in customer service and merchandising. Located in Horley, employees benefit from a supportive environment, competitive pension schemes, annual leave, and exclusive discounts, making it a rewarding place to work during the summer season.
StudySmarter Expert Advice🤫
We think this is how you could land Afternoon Sales Assistant: Customer Service & Merchandising in Horley
✨Tip Number 1
Make sure you know the company inside out! Research WHSmith Travel and understand their values, especially around customer service. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. Role-playing with a friend can really help you feel more confident when it comes to the real deal.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it's like to work at WHSmith Travel, which could give you an edge.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Afternoon Sales Assistant: Customer Service & Merchandising in Horley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about creating great experiences for customers, so share any relevant experiences or stories that highlight this.
Tailor Your CV:Make sure your CV is tailored to the role of Sales Assistant. Highlight any previous experience in retail or customer service, and don’t forget to mention your ability to maintain high store standards. We love seeing candidates who understand what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WHSmith Travel
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think of examples where you've gone above and beyond for a customer. WHSmith Travel values exceptional service, so be ready to share how you can create great experiences for customers.
✨Show Your Team Spirit
Since the role involves supporting team members, be prepared to discuss your experience working in a team. Highlight instances where you've collaborated effectively or helped a colleague out. This will show that you're not just focused on individual success but also on contributing to the team's goals.
✨Understand the Brand
Do a bit of research on WHSmith Travel and their values. Familiarise yourself with their products and services, especially those relevant to travel. This knowledge will help you answer questions more confidently and demonstrate your genuine interest in the company.
✨Prepare for Background Checks
Since the position requires a background check and continuous references, make sure you have all your documentation in order. Be ready to discuss your work history clearly and honestly, as this will show your reliability and transparency to potential employers.
