At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a leading retailer with a focus on customer experience.
- Benefits: Enjoy employee discounts, paid leave, and a supportive work environment.
- Other info: Flexible hours with potential for contract extension and career growth.
- Why this job: Be part of a dynamic team and make customers' shopping experiences memorable.
- Qualifications: Passion for customer service and ability to work well in a team.
The predicted salary is between 10 - 12 £ per hour.
Temporary contract to end of September with possibility of extension. Saturdays and Sundays: 10 hours per week. 1200-1700.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Landside - Sales Assistant in Exeter employer: WHSmith Travel
WHSmith is an excellent employer that values exceptional customer service and teamwork, providing a supportive work environment at the airport location. With competitive benefits including a pension scheme, employee discounts, and an Employee Assistance Programme, we prioritise the wellbeing of our staff while offering opportunities for personal and professional growth. Join us to be part of a diverse team where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Landside - Sales Assistant in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent WHSmith's fantastic store standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Sales Assistant position!
We think you need these skills to ace Landside - Sales Assistant in Exeter
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for providing exceptional customer service shine through. We want to see how you can make our customers' experiences memorable!
Highlight Teamwork and Independence:Make sure to mention any experiences where you've worked well in a team or independently. We value both skills, so show us how you can thrive in either situation!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Sales Assistant role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with WHSmith.
How to prepare for a job interview at WHSmith Travel
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of when you've gone above and beyond for a customer.
✨Show Your Team Spirit
This role requires teamwork, so be prepared to discuss your experiences working in a team. Think of specific instances where you supported colleagues or contributed to a group goal. Highlighting your adaptability will also show that you're a great fit for their dynamic environment.
✨Demonstrate Your Passion for Retail
Express your enthusiasm for the retail industry and why you want to work at WHSmith specifically. Research their store standards and visual merchandising techniques, and be ready to discuss how you can contribute to maintaining those high standards.
✨Prepare Your Documentation
Since this position requires a Criminal Records Bureau Check and references, make sure you have all necessary documents ready. Bring along your photographic ID and be prepared to discuss your employment or education history for the past five years without any gaps.
