At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards in a dynamic airport environment.
- Company: Join WHSmith, a growing brand with a rich heritage in travel retail.
- Benefits: Enjoy competitive pay, employee discounts, and support for your wellbeing.
- Other info: Flexible hours with potential for contract extension and career growth.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Temporary contract to end of September with possibility of extension. 6 hours, Sundays, 1430-2050 (20min break).
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps.
- Criminal Records Bureau Check – to be completed by WHSmith if your application is successful.
- Photographic ID i.e. passport or UK Driving Licence.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better! WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Airside - Sales Assistant in Exeter employer: WHSmith Travel
WHSmith is an excellent employer, particularly for those seeking a dynamic role as a Sales Assistant in the vibrant airport environment. With a strong commitment to employee wellbeing, we offer competitive salaries, a pension scheme, and generous employee discounts, alongside a supportive work culture that values teamwork and individual contributions. Our focus on inclusivity and personal growth ensures that every team member can thrive while helping to enhance the customer experience during their journeys.
StudySmarter Expert Advice🤫
We think this is how you could land Airside - Sales Assistant in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your passion for providing exceptional service.
✨Tip Number 3
Dress the part! When heading to your interview, make sure you look smart and professional. First impressions matter, and looking polished will show that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the WHSmith family. Don’t miss out on this chance!
We think you need these skills to ace Airside - Sales Assistant in Exeter
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you went above and beyond to help customers, as this is what we value at WHSmith.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Sales Assistant role. Mention specific examples that demonstrate your ability to work independently and as part of a team, as we love a collaborative spirit!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at WHSmith Travel
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of times you've gone above and beyond for a customer.
✨Showcase Your Team Spirit
This role requires working both independently and as part of a team. Prepare to discuss your experiences in teamwork. Think of specific instances where you supported colleagues or contributed to a team goal, as this will show you're a great fit for their culture.
✨Understand the Importance of Store Standards
WHSmith values high standards in display and merchandising. Familiarise yourself with visual merchandising principles and be prepared to discuss how you would maintain store tidiness and appeal. This shows you’re proactive and care about the shopping experience.
✨Be Ready for Background Checks
Since you'll need to provide 5 years of references and undergo a Criminal Records Bureau Check, ensure you have all necessary documentation ready. Mentioning this during the interview can demonstrate your preparedness and reliability.
