At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand in airports and beyond.
- Benefits: Enjoy employee discounts, pension scheme, and paid annual leave.
- Other info: Flexible shifts with opportunities for growth in a dynamic environment.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Passion for customer experience and strong communication skills.
The predicted salary is between 20000 - 25000 € per year.
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.
Shifts start as early as 0430am with no public transport available at this time. Role includes weekend working so flexibility is required.
Airport Requirements:
- 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
- Photographic ID i.e. passport or UK Driving Licence
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see:
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams:
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us:
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Landside - Sales Assistant in Belfast employer: WHSmith Travel
WHSmith is an excellent employer, particularly for those seeking a dynamic role as a Sales Assistant in the vibrant airport environment. With a strong commitment to employee wellbeing, we offer competitive benefits including a pension scheme, paid annual leave, and exclusive discounts, all while fostering a supportive and inclusive work culture that encourages personal growth and teamwork. Join us in making every journey better, where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Landside - Sales Assistant in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your passion for providing exceptional service.
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires weekend work and early shifts, make sure to express your willingness to accommodate these needs during your interview. It shows you're committed and ready to jump in!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out in the crowd. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Landside - Sales Assistant in Belfast
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you’ve gone above and beyond to help customers, as this is what we value at WHSmith.
Highlight Your Flexibility:Since the role requires early shifts and weekend work, make sure to mention your availability in your application. We appreciate candidates who are adaptable and ready to meet our scheduling needs, so don’t hold back!
Keep It Neat and Tidy:Just like we want our stores to be inviting, your application should be well-organised and easy to read. Use clear headings and bullet points where necessary to make it visually appealing and straightforward for us to review.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and you can easily keep track of your application status. Plus, it’s super simple!
How to prepare for a job interview at WHSmith Travel
✨Know Your Customer Service Basics
As a Sales Assistant, exceptional customer service is key. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples of times you've gone above and beyond for a customer.
✨Show Your Team Spirit
This role involves working both independently and as part of a team. Prepare to discuss your experiences in teamwork. Think of specific instances where you supported colleagues or contributed to a team goal, as this will show your adaptability and collaborative spirit.
✨Be Ready for Early Shifts
With shifts starting as early as 0430am, it's important to demonstrate your flexibility. Mention your availability and any strategies you have for managing early mornings. This shows you're committed and ready to meet the demands of the job.
✨Understand the Brand and Its Values
Familiarise yourself with WHSmith's heritage and their mission to enhance every journey. Be prepared to discuss how your values align with theirs and why you want to be part of their team. This will help you stand out as a candidate who truly understands the company.
