Team Leader – Customer Experience & Team Growth in Luton

Team Leader – Customer Experience & Team Growth in Luton

Luton Full-Time 27000 - 33000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and inspire your team to deliver top-notch customer service.
  • Company: Join WHSmith, a leading name in retail with a focus on growth.
  • Benefits: Enjoy discounts, pension plans, cycle-to-work schemes, and annual leave.
  • Other info: Dynamic work environment with opportunities for personal and professional growth.
  • Why this job: Make a real difference in customer experience while developing your leadership skills.
  • Qualifications: Strong leadership skills and a passion for customer service.

The predicted salary is between 27000 - 33000 £ per year.

WHSmith is recruiting a Team Leader to guide and inspire your team to deliver exceptional customer service and meet business objectives.

You’ll foster a learning culture, support colleagues’ development and ensure a safe, welcoming store environment.

You’ll work in our airport, rail and retail stores across the UK, using KPI insights such as ATV to drive results and build strong team relationships.

We offer a pension, discounts, cycle-to-work and annual leave as part of our benefits.

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Team Leader – Customer Experience & Team Growth in Luton employer: WHSmith Travel

WHSmith is an excellent employer that prioritises employee growth and development, fostering a supportive and collaborative work culture. With opportunities to lead a dynamic team in a vibrant airport or rail environment, employees benefit from competitive perks such as a pension scheme, discounts, and a cycle-to-work initiative, all while contributing to exceptional customer experiences.

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Contact Details:

WHSmith Travel Recruitment Team

We think you need these skills to ace Team Leader – Customer Experience & Team Growth in Luton

Leadership Skills
Customer Service Excellence
Team Development
KPI Analysis
Relationship Building
Problem-Solving Skills
Communication Skills