At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a growing brand with a rich heritage.
- Benefits: Enjoy employee discounts, paid leave, and wellness support.
- Other info: Flexible hours with opportunities for personal growth in a dynamic environment.
- Why this job: Be part of a team that makes every journey better for customers.
- Qualifications: Must be 18+, passionate about customer experience, and a team player.
The predicted salary is between 9.9 - 12.1 £ per hour.
Posted Monday 10 August 2026 at 00:00 | Expires Monday 7 September 2026 at 23:59
As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards.
We want you, our customers, and our colleagues to be proud to share their journey with us.
- Contracted Hours 7.5 per week (flexibility required where possible)
- Sunday 12-8pm
As this role involves lone working we can only proceed with candidates who are aged 18 or over.
What being a Sales Assistant is all about
- Delivering an exceptional customer service to all our customers.
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
- Being part of a team and supporting colleagues.
What our Stores would love to see
- A passion for customers having an exceptional experience in store.
- Confident in communicating within the team.
- Motivated to achieve fantastic results and standards.
- Adaptable to meet company requirements and goals.
How we reward our teams
We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, cycle to work scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About us
WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services.
Our aim is simple, to offer our products to everyone on any of life’s journeys.
Our In Motion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech.
We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK.
That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
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Xscape Castleford - Sales Assistant employer: WHSmith Travel
WHSmith is an excellent employer that values its employees by providing a supportive work environment and a range of benefits, including a pension scheme, paid annual leave, and employee discounts. With a focus on exceptional customer service and teamwork, employees have the opportunity to grow within a company that is committed to inclusivity and personal well-being, making it a rewarding place to work in Castleford.
