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- Tasks: Lead and inspire your team to deliver exceptional customer service and achieve business goals.
- Company: Join a dynamic company that values growth, pride, and community in every journey.
- Benefits: Enjoy a supportive work environment with opportunities for personal development and recognition.
- Why this job: Be part of a culture that celebrates achievements and fosters teamwork while making a real impact.
- Qualifications: No specific experience required; just bring your passion for leadership and customer service.
- Other info: Perfect for high school and college students looking to kickstart their careers!
The predicted salary is between 28800 - 43200 £ per year.
As a Store Leader in our Cleveleys store, youll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud theyre starting and sharing their journeys with us, whether its their first job, their first day at school, or their first birthday. What being a Store Leader is all about: Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan Reviewing the trading plan with your Cluster Manager and using the scorecard to set and agree key actions and priorities that will lead to success for your store – reporting back to your team on store, cluster and area performance Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a good standard, and that we are operating safely and legally Creating a culture of learning, support and recognition – spotting opportunities for development of personal skills, product knowle…
Store Leader employer: WHSmith Careers
Contact Detail:
WHSmith Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader
✨Tip Number 1
Fokussiere dich auf deine Führungskompetenzen. Überlege dir konkrete Beispiele, wie du in der Vergangenheit dein Team inspiriert und motiviert hast, um außergewöhnlichen Kundenservice zu bieten. Zeige, dass du in der Lage bist, eine positive Arbeitsumgebung zu schaffen.
✨Tip Number 2
Informiere dich über die aktuellen Geschäftszahlen und die Handelsstrategie des Unternehmens. Wenn du während des Gesprächs zeigst, dass du die Ziele und Herausforderungen verstehst, kannst du besser darlegen, wie du zur Erreichung dieser Ziele beitragen kannst.
✨Tip Number 3
Bereite dich darauf vor, über deine Erfahrungen in der Teamentwicklung zu sprechen. Denke an spezifische Situationen, in denen du Kollegen unterstützt oder gefördert hast, um ihre Fähigkeiten zu verbessern und ihre Karriere voranzutreiben.
✨Tip Number 4
Zeige deine Leidenschaft für Kundenservice und die Bedeutung einer positiven Kundenerfahrung. Bereite einige Ideen vor, wie du das Einkaufserlebnis in deinem zukünftigen Store verbessern würdest, um sowohl Kunden als auch Mitarbeiter stolz zu machen.
We think you need these skills to ace Store Leader
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Leader position. Understand the key responsibilities and expectations, such as leading a team, reviewing trading plans, and creating a positive work environment.
Tailor Your CV: Customize your CV to highlight relevant experience in leadership, customer service, and team development. Use specific examples that demonstrate your ability to meet business objectives and create a supportive culture.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your values align with their mission of providing exceptional customer service and fostering colleague development.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application shows attention to detail.
How to prepare for a job interview at WHSmith Careers
✨Show Your Leadership Skills
As a Store Leader, you'll need to inspire and guide your team. Be prepared to share examples of how you've successfully led a team in the past, focusing on your ability to motivate and develop others.
✨Understand the Trading Plan
Familiarize yourself with the concept of a trading plan and be ready to discuss how you would review and implement it in your store. Highlight any experience you have with performance metrics and how you've used them to drive results.
✨Create a Positive Work Environment
Discuss your approach to fostering a supportive and engaging workplace culture. Share specific strategies you've used to create a sense of pride among team members and ensure high standards of customer service.
✨Emphasize Development Opportunities
Talk about how you identify and nurture talent within your team. Be ready to provide examples of how you've helped colleagues grow their skills and advance in their careers, showcasing your commitment to their development.
