WHSmith is seeking a Team Leader to guide a store team, drive exceptional customer service and hit business objectives. You will foster learning, recognize team contributions, and ensure a welcoming environment where colleagues feel valued.
The role also focuses on maintaining safe, compliant store operations and delivering strong performance. Ideal candidates will have retail leadership experience, a solid grasp of KPI metrics like ATV, and flexibility to assist other stores in the area as
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Retail Team Lead: Inspire Service & Drive Results in Peterborough employer: WHSmith Careers
WHSmith is an excellent employer that prioritises a supportive and dynamic work culture, where teamwork and adaptability are celebrated. Employees enjoy opportunities for personal growth and development while contributing to a welcoming atmosphere that enhances the customer experience. With a focus on exceptional service and high visual merchandising standards, working at WHSmith offers a rewarding environment for those passionate about retail.