WHSmith Careers is seeking a Store Operations Manager for Costa Coffee to drive operational excellence and lead store teams in delivering exceptional customer experiences. You will support the Multi-Site Store Manager in day-to-day store operations, shaping people strategy and driving commercial performance across WHSmith Travel.
You will coach Store Managers, own talent development, ensure compliance, manage budgets, and collaborate with cross-functional teams to grow sales and enhance the
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Store Operations Leader: Drive Performance & Experience in Birmingham employer: WHSmith Careers
WHSmith is an excellent employer that prioritises a supportive and dynamic work culture, where teamwork and adaptability are celebrated. Employees enjoy opportunities for personal growth and development while contributing to a welcoming atmosphere that enhances the customer experience. With a focus on exceptional service and high visual merchandising standards, working at WHSmith offers a rewarding environment for those passionate about retail.