WHSmith, in partnership with Costa, seeks a capable Single Site Store Manager to run the Costa Queen Elizabeth Hospital Birmingham cafe. You will lead the team, drive sales, and ensure outstanding customer service in a brand-new Costa cafe.
You will oversee daily operations, training, compliance, and KPI delivery, focusing on shrink control, stock, and guest experience while upholding health and safety standards.
Hospital Café Store Manager – Lead & Grow (Single Site) in Birmingham employer: WHSmith Careers
WHSmith is an excellent employer that prioritises a supportive and dynamic work culture, where teamwork and adaptability are celebrated. Employees enjoy opportunities for personal growth and development while contributing to a welcoming atmosphere that enhances the customer experience. With a focus on exceptional service and high visual merchandising standards, working at WHSmith offers a rewarding environment for those passionate about retail.
