WHSmith is seeking a Store Operations Manager to drive operational excellence, lead store teams and deliver a world-class customer experience across WHSmith Travel. You will oversee day-to-day store operations in collaboration with the Multi-Site Store Manager to execute the trading plan and support growth in passenger spend.
The role emphasises people leadership, performance coaching and a culture of continuous improvement, with focus on compliance, cost control, and delivering exceptional
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Airport Store Operations Leader | People & Performance in Birmingham employer: WHSmith Careers
WHSmith is an excellent employer that prioritises a supportive and dynamic work culture, where teamwork and adaptability are celebrated. Employees enjoy opportunities for personal growth and development while contributing to a welcoming atmosphere that enhances the customer experience. With a focus on exceptional service and high visual merchandising standards, working at WHSmith offers a rewarding environment for those passionate about retail.
