WHSmith Careers is seeking a Team Leader to guide and inspire a team, delivering excellent customer service and achieving business objectives. You’ll lead by example, foster development, and create a welcoming environment where colleagues feel valued and proud of their store.
You will be responsible for engaging staff to meet KPI targets, including ATV, while maintaining safe, compliant store operations and a positive customer experience across shifts.
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Airside Team Leader: Customer Experience & Safety employer: WHSmith Careers
WHSmith is an excellent employer that prioritises a supportive and dynamic work culture, where teamwork and adaptability are celebrated. Employees enjoy opportunities for personal growth and development while contributing to a welcoming atmosphere that enhances the customer experience. With a focus on exceptional service and high visual merchandising standards, working at WHSmith offers a rewarding environment for those passionate about retail.