Perishable (Produce & Culinary) UK Retail Floor Team Member - Full Time

Overview

Perishable (Produce & Culinary) UK Retail Floor Team Member – Full Time

Location: London, England, United Kingdom

Compensation

Base pay range: $13.85/hr – $16.90/hr

This range is provided by Whole Foods Market. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. The wage range for this position is £13.85-£16.90 Hourly, commensurate with experience. Whole Foods Market offers \\\”Whole Benefits\\\”. Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire.

Responsibilities

• Will be cross-trained and work in all areas throughout the store, including cashiering/Self Check Out, online order fulfilment, food and drink production, product facing and shelf stocking.
• Provide exceptional customer service and address the needs of customers in a timely and effective manner.
• Support the auditing of store tags, signs, and scale prices to confirm tag / signage / price accuracy.
• Rotate products and remove out-of-date products.
• Be aware of new products and their placement.
• Support the highest retail standards are being met.
• Follow all Standards Operating Procedures (SOPs).
• Participate in fiscal period and quarter end inventories.
• Communicate all pertinent information to leadership.
• Stay informed on all company and store level information from leadership.
• Complete all required training on time.
• Maintain a positive work environment.
• Use courteous and proper phone etiquette when answering the phones and pages.
• Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.
• Support overall store cleanliness and maintenance. Follow established food safety, organic guidelines, and procedures.
• Attend all meetings as assigned by Leadership, including daily huddles.

Knowledge, Skills & Abilities

• Basic computer skills.
• Proactive problem-solver with excellent follow-through, listening skills, and ability to follow instructions and procedures.
• Clear and effective communication style, both written and verbal.
• Ability to build and maintain positive relationships with individuals in positions throughout various levels of the business.
• Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility.
• Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members.
• Proper use of equipment used during preparation and clean up within department and store, including knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler (must be 18 years of age or older).
• Able to perform the physical requirements of the job with or without reasonable adjustments.

Desired Work Experiences

• Prior Retail, Restaurant Or Hospitality Experience Is Preferred.

Physical Requirements / Working Conditions

• Must be able to lift fifty pounds.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: 90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

Note

The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position.