Prepared Foods UK Supervisor - Full Time in London

This role is provided by Whole Foods Market. Your pay will be based on your skills and experience.

Base Pay Range: £15.00/hr – £19.50/hr

Responsibilities:

• Assists with supervision of Team Members and day‑to‑day flow of assigned area.
• Supports Team Leadership to ensure smooth operation of the store or assigned area to satisfy and delight customers.
• Supervises and delegates tasks to Team Members.
• Works with Team Leadership and Store Trainer to train Team Members in a manner that builds and sustains a high‑performance team and minimizes turnover.
• Assists in training of new Team Members, utilizing learning checklists and training materials.
• Ensures all necessary breaks are scheduled and taken by Team Members.
• Keeps Team Leadership apprised of team concerns, attendance issues, and other concerns.
• Assists in achieving the highest standards of retail execution.
• Keeps all areas, cases and shelves clean, well‑stocked and properly rotated.
• Supports resolution of difficult customer situations.
• Maintains awareness of customer flows and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Consistently communicates and models WFM vision and goals.
• Follows and complies, or ensures compliance, with established procedures (Weights and Measures, sale of alcohol, restricted items, health and sanitation, safe work practices).
• Maintains a clean and sanitary working and shopping environment; maintains equipment per WFM cleanliness and safety standards.
• Follows and complies, or ensures compliance, with cash office and cash handling procedures.

Knowledge, Skills & Abilities:

• Working knowledge and application of all WFM quality goals, food handling, safety, merchandising expectations, and other standards.
• Strong basic math skills.
• Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems.
• Excellent communication skills and willingness to work as part of a team.
• Ability to deliver information clearly and respectfully to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers and Team Members.
• Ability to follow directions and procedures, effective time management and organization skills.
• Strong work ethic and ability to work in a fast‑paced environment with a sense of urgency and strong attention to detail.

Experience:

• 12+ months retail experience preferred but not required.

Physical Requirements / Working Conditions:

• Must be able to lift fifty pounds.
• In an 8‑hour workday: standing/walking 6‑8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA‑approved cleaning chemicals.
• Exposure to temperatures: 90°F.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position.

The wage range for this position is £15.00–£19.50 per hour, commensurate with experience. Whole Foods Market offers Whole Benefits including health insurance, retirement plan benefits, a store discount, paid time off, and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire.