At a Glance
- Tasks: Join our team to provide top-notch customer service and support store operations.
- Company: Whole Foods Market, a leader in quality food retail.
- Benefits: Competitive pay, health insurance, retirement plans, and employee discounts.
- Why this job: Be part of a vibrant team and make a difference in customers' shopping experience.
- Qualifications: Basic computer skills and a proactive attitude towards problem-solving.
- Other info: Flexible hours with opportunities for growth in a dynamic work environment.
The predicted salary is between 13 - 17 £ per hour.
Will be cross-trained and work in all areas throughout the store, including cashiering/Self Check Out, online order fulfilment, food and drink production, product facing and shelf stocking.
Responsibilities:
- Provide exceptional customer service and address the needs of customers in a timely and effective manner.
- Support the auditing of store tags, signs, and scale prices to confirm tag/signage/price accuracy.
- Rotate products and remove out-of-date products.
- Be aware of new products and their placement.
- Support the highest retail standards being met.
- Follow all Standards Operating Procedures (SOPs).
- Participate in fiscal period and quarter end inventories.
- Communicate all pertinent information to leadership.
- Stay informed on all company and store level information from leadership.
- Complete all required training on time.
- Maintain a positive work environment.
- Use courteous and proper phone etiquette when answering the phones and pages.
- Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.
- Support overall store cleanliness and maintenance.
- Follow established food safety, organic guidelines, and procedures.
- Attend all meetings as assigned by Leadership, including daily huddles.
Knowledge, Skills, & Abilities:
- Basic computer skills.
- Proactive problem-solver with excellent follow-through, listening skills, and ability to follow instructions and procedures.
- Clear and effective communication style, both written and verbal.
- Ability to build and maintain positive relationships with individuals in positions throughout various levels of the business.
- Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility.
- Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members.
- Proper use of equipment, which may include but not limited to, knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and store.
- Able to perform the physical requirements of the job with or without reasonable adjustments.
Desired Work Experiences:
- Prior retail, restaurant or hospitality experience is preferred.
Physical Requirements/Working Conditions:
- Must be able to lift fifty pounds.
- In an 8-hour workday: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing and pulling.
- Work requires the following motions: bending, twisting, squatting, and reaching.
- Exposure to FDA approved cleaning chemicals.
- Exposure to temperatures: 90 degrees Fahrenheit.
- Ability to work in a wet and cold environment.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position.
The wage range for this position is £13.85-£16.90 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire.
For additional information, visit our Whole Foods Market Careers site.
Perishable (Produce / Meat / Seafood) UK Retail Floor Team Member - Part Time - 24 Weekly Hours in London employer: Whole Foods Market
Contact Detail:
Whole Foods Market Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Perishable (Produce / Meat / Seafood) UK Retail Floor Team Member - Part Time - 24 Weekly Hours in London
✨Tip Number 1
Get to know the store! Familiarise yourself with the layout and products. This will not only help you during your interview but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills. Think of scenarios where you might need to solve a problem or assist a customer. Being able to demonstrate your proactive approach can really set you apart.
✨Tip Number 3
Network with current employees if you can. They can give you insider tips about the company culture and what leadership values, which can be super helpful during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Whole Foods Market.
We think you need these skills to ace Perishable (Produce / Meat / Seafood) UK Retail Floor Team Member - Part Time - 24 Weekly Hours in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience in retail or customer service, and mention how you can contribute to our team. We love seeing candidates who understand what we’re all about!
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Whole Foods Market
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Perishable UK Retail Floor Team Member. Familiarise yourself with tasks like customer service, product rotation, and food safety procedures. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position heavily focuses on customer interaction, prepare examples from your past experiences where you provided exceptional service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to meet customer expectations effectively.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to follow procedures. You might be asked how you would handle a specific scenario, like dealing with an out-of-date product or ensuring compliance with health and safety standards. Practise your responses to these types of questions to show you're proactive and knowledgeable.
✨Demonstrate Team Spirit
This role requires working closely with others, so be prepared to discuss how you build positive relationships with team members. Share examples of how you've collaborated in previous jobs or contributed to a positive work environment. Highlighting your teamwork skills will show that you're a great fit for their store culture.