Operations (Customer Service) UK Inventory Data Specialist - Part Time - 24 Weekly Hours in City of Westminster

Orders, replenishes, supports overall pricing integrity, receives, and completes accounting for the store. Monitors inventory control and replenishes product based upon WFM’s ordering standards and maintains store process standards.

Responsibilities:

• Orders and replenishes products for all perishable and/or non-perishable products and maintains appropriate back stock levels.
• Monitors, verifies, and acts upon open PO reports and/or supplier paperwork for both purchases and credits in an accurate and timely manner.
• Completes all training on time.
• Controls spoilage/shrink in all areas of the store. Analyzes and controls product transfers, waste, and spoilage.
• Completes spoilage and all other inventory management processes, sampling, temperature, and sweep worksheets as required.
• Ensures orders for product are timely and accurate to monitor inventory turns.
• Supports leadership with getting store ready for inventory.
• Supports the auditing of store tags, signs, and scale prices to confirm tag/signage/price match and country of origin accuracy.
• Provides basic support on WFM applications.
• Maintains financial profitability by meeting purchasing and sales targets for store.
• Provides excellent customer service, addresses the need of customers in a timely and effective manner and models suggestive selling techniques, answers phones and pages promptly and courteously.
• Confirms product integrity and checks product temperatures as needed.
• Stamps, initials, processes, and files invoices.
• Follows Whole Foods Market Correct Pay Procedures.
• Accurately closes purchase orders in the store purchasing application.
• Adheres to and meets receiving standards as outlined in Store Process.
• Distributes all store expense invoices to Store Leadership.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.

Knowledge, Skills, & Abilities:

• Working knowledge and application of all WFM quality goals, food handling, safety, merchandising expectations, and other standards.
• Strong basic math skills.
• Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems.
• Excellent communication skills and willingness to work as part of a team.
• Ability to deliver information clearly and respectably to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures, effective time management and organization skills.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency and strong attention to detail.

Experience:

• 12+ months retail experience preferred but not required.

Physical Requirements/Working Conditions:

• Must be able to lift fifty pounds.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: 90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position.

The wage range for this position is £16.00-£18.25 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).