Center Store (Grocery) UK Supervisor - Full Time (Grocery)

Responsibilities

• Supervises and delegates tasks to Team Members.
• Works with Team Leadership and Store Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
• Assists in training of new Team Members, utilizing learning checklists and training materials.
• Ensures all necessary breaks are scheduled and taken by Team Members.
• Keeps Team Leadership apprised of team concerns.
• Keeps Team Leadership apprised of any attendance issues or concerns.
• Assists in achievement of the highest standards of retail execution.
• Keeps all areas, cases and shelves clean, well-stocked and properly rotated.
• Supports resolution of difficult customer situations.
• Makes awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Consistently communicates and models WFM vision and goals.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, sale of alcohol and restricted items, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Follows and complies, or ensures compliance, with established Cash Office and cash handling procedures, including cash handling, cash reconciliation and associated administrative responsibilities.

Knowledge, Skills, & Abilities

• Working knowledge and application of all WFM quality goals, food handling, safety, merchandising expectations, and other standards.
• Strong basic math skills.
• Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems.
• Excellent communication skills and willingness to work as part of a team.
• Ability to deliver information clearly and respectably to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers and Team Members.
• Ability to follow directions and procedures, effective time management and organization skills.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency and strong attention to detail.

Experience

• 12+ months retail experience preferred but not required.

Physical Requirements/Working Conditions

• Must be able to lift fifty pounds.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: 90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

Note

The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position.

Salary & Benefits

The wage range for this position is £15.00-£19.50 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire.