Business Process Manager
Business Process Manager

Business Process Manager

Cardiff Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive innovation by streamlining operations and implementing automation across teams.
  • Company: Join a leading integrated marketing agency focused on creativity and technology.
  • Benefits: Enjoy a flexible hybrid setup and opportunities for growth in a tech-forward environment.
  • Why this job: Make a real impact on how campaigns are delivered using cutting-edge tools and AI.
  • Qualifications: Experience in business process engineering and strong knowledge of Microsoft Power Platform required.
  • Other info: Ideal for tech-savvy problem solvers passionate about operational excellence.

The predicted salary is between 28800 - 43200 £ per year.

Are you passionate about streamlining complex operations and unlocking smarter ways of working with automation and AI?

A leading integrated marketing agency is on the hunt for a Business Process Manager to drive innovation and operational excellence across its creative, media, digital, and client service teams. This is a chance to make a real impact by enhancing how cutting-edge campaigns are delivered through smarter systems and technology.

Sitting at the heart of agency transformation, you’ll work across departments to identify process gaps, design scalable solutions, and implement automation using the latest low-code/no-code platforms and AI tools. From campaign delivery to internal operations, your work will shape how the agency functions day-to-day and into the future.

An idea of the work would include:

  • Process Design & Optimisation
  • Automation & Tool Development
  • AI Innovation
  • Collaboration & Enablement

What we\’re looking for:

  • Experience in business process engineering, marketing operations, or agency delivery.
  • Strong knowledge of Microsoft Power Platform (Power Automate, Power Apps).
  • Ability to integrate SaaS tools and services using REST APIs.
  • Familiarity with AI platforms (Azure AI, OpenAI, Microsoft Copilot, etc.).
  • A problem-solving mindset and a proactive, collaborative approach.
  • Excellent communication and stakeholder management skills.

Why apply?

  • Work in a collaborative, creative, and tech-forward environment.
  • Be part of a team driving real innovation with automation and AI.
  • Shape how campaigns are delivered across sectors — from public to private and everything in between.
  • Enjoy a flexible hybrid setup with real opportunity for growth.

If you\’re a tech-savvy problem solver with a passion for operational excellence and future-facing tools, I\’d love to hear from you.

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Business Process Manager employer: whoandwhy

Join a leading integrated marketing agency that champions innovation and operational excellence in a collaborative, tech-forward environment. As a Business Process Manager, you'll have the opportunity to drive meaningful change across creative and digital teams, utilising cutting-edge automation and AI tools while enjoying a flexible hybrid work setup and ample opportunities for professional growth.
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Contact Detail:

whoandwhy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Process Manager

✨Tip Number 1

Familiarise yourself with the latest trends in business process management and automation. Understanding how AI tools and low-code/no-code platforms are transforming the industry will give you an edge in discussions during interviews.

✨Tip Number 2

Network with professionals in the marketing and tech sectors. Attend relevant webinars or local meetups to connect with others who share your interests, as they might provide insights or even referrals for the role.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully implemented process improvements or automation in previous roles. Being able to articulate your experience will demonstrate your capability and fit for the position.

✨Tip Number 4

Showcase your knowledge of Microsoft Power Platform and other relevant tools by creating a small project or case study. This hands-on demonstration can set you apart from other candidates and highlight your practical skills.

We think you need these skills to ace Business Process Manager

Business Process Engineering
Marketing Operations
Agency Delivery
Microsoft Power Platform (Power Automate, Power Apps)
SaaS Integration using REST APIs
AI Platforms (Azure AI, OpenAI, Microsoft Copilot)
Process Design and Optimisation
Automation Development
Collaboration Skills
Stakeholder Management
Problem-Solving Mindset
Proactive Approach
Excellent Communication Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Business Process Manager. Familiarise yourself with process design, automation, and AI tools mentioned in the job description.

Tailor Your CV: Customise your CV to highlight relevant experience in business process engineering and marketing operations. Emphasise your knowledge of Microsoft Power Platform and any experience with AI platforms.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational excellence and innovation. Mention specific examples of how you've successfully implemented automation or improved processes in previous roles.

Highlight Collaboration Skills: Since the role involves working across various departments, emphasise your communication and stakeholder management skills. Provide examples of successful collaborations in your past experiences.

How to prepare for a job interview at whoandwhy

✨Showcase Your Process Design Skills

Be prepared to discuss specific examples of how you've identified process gaps and implemented solutions in previous roles. Highlight your experience with business process engineering and how it can benefit the agency.

✨Demonstrate Your Tech Savviness

Familiarise yourself with the Microsoft Power Platform and any relevant AI tools mentioned in the job description. Be ready to explain how you've used these technologies to drive innovation and efficiency in past projects.

✨Emphasise Collaboration and Communication

Since the role involves working across various departments, illustrate your ability to collaborate effectively. Share examples of how you've managed stakeholders and facilitated teamwork to achieve common goals.

✨Prepare for Problem-Solving Scenarios

Expect to be presented with hypothetical scenarios related to process optimisation or automation. Practice articulating your thought process and problem-solving approach, showcasing your proactive mindset.

Business Process Manager
whoandwhy
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  • Business Process Manager

    Cardiff
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-08-19

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    whoandwhy

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