Service Technician - Birmingham

E80 Group is a multinational company specialized in the development of automated and integrated intralogistics solutions for manufacturers of consumer goods, operating in the beverage, food, tissue, and other sectors. The main systems produced by E80 Group include palletizing robots, laser-guided vehicles, robotic stretch wrappers and labelers, and automated high-density warehouses. The entire logistics flow is centrally managed by the SM.I.LE80 software platform (Smart Integrated Logistics), which ensures efficient system integration and optimizes the management of all operations—from the entry of raw materials, through storage, to shipping. With 15 branches worldwide, the Group believes in the core values Ethics, Courage, Humility, and Safety.

We are looking for a Service Technician based in the Birmingham area, willing to join the Customer Service Operations team at E80 Group, which is responsible for all after-sales activities. The role primarily involves maintaining, repairing, modifying, upgrading, and performing preventive maintenance on various machines installed at our clients’ sites. This position primarily requires travel to customer sites across the UK and the Republic of Ireland, with availability to travel within Europe and occasionally outside Europe.

Responsibilities

• Keep all E80 system components running smoothly through regular inspections and maintenance, whether scheduled or due to breakdowns.
• Carry out preventive maintenance tasks.
• Perform corrective maintenance or troubleshoot electrical and mechanical issues on machines.
• Calibrate or configure individual machines or devices.
• Handle partial or complete upgrades or modifications on outdated systems.
• Prepare reports and spare parts lists after completing work.
• Monitor the E80 system's performance, reporting any problems or issues to the appropriate managers.

Requirements

• Technical Qualification in electromechanical field or industrial automation.
• 4–5+ years of prior experience as an electrical, electromechanical, or service technician in automation or manufacturing environments.
• Strong skills in reading and interpreting electrical and hydraulic schematics, as well as mechanical drawings.
• Experience, even if limited, with Siemens, Rockwell, Beckhoff, and/or FANUC control systems would be a bonus.
• Excellent communication and interpersonal skills, with the ability to work well in a team and independently.
• Flexibility, strong problem-solving abilities, and the ability to work under pressure.

Other Requirements

• Advanced or native-level spoken and written English; basic spoken and written Italian will be considered a plus.
• Ability to perform electromechanical work, including at heights and in confined spaces (after completing specific training).
• Permanent rights to work in UK, with no restriction.
• Valid driver’s license and car owner.

What’s In It For You

• Permanent full-time contract
• Salary based on experience
• Ongoing training for the first three months of employment, until you are able to work autonomously.
• Career Growth: Our steady year-over-year growth has fostered a culture of talent development where we constantly create opportunities for you to learn, grow, and feel empowered to realize your full potential, whichever career path you choose.
• E80 World Academy: Prepare to be wowed by our innovative training and learning paths.
• #BE80: You will become part of a dynamic and collaborative team where giving back is close to our hearts—an integral part of our success and core to the #BE80 Culture.