Insight and Engagement Officer

Support our impact and evaluation work across the organisation in line with our Theory of Change, producing reports and briefings.

Hybrid - Ideally this role is London based 2 days per week but we are open to discussion for the right candidate.

Hours: Full-time (35 hours per week)

Salary: £28-30,000 per annum

Closing date: 5:30pm on 7th August 2026

Whizz Kidz is the UK’s leading charity for young wheelchair users (9 months - 25 years old), empowering young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.

Job summary: This role is central to the Policy & Engagement Team. The postholder will support our impact and evaluation work across the organisation in line with our Theory of Change, producing quarterly reports, annual reports and briefings for the Board, Parliamentarians and grant funders. The role works alongside Youth Board to identify project ideas and support any research work affiliated with their projects. The postholder has responsibility for Whizz Kidz Community Change projects and Research panel.

The person: You will have a passion for working with young people and driving change and perceptions. You will have significant experience in designing research projects to ensure Whizz Kidz is meeting the aims and objectives of its Theory of Change and that it is listening to the voice of young wheelchair users. You can read and interpret qualitative and quantitative data and use this data to form strong arguments.

Key accountabilities:

• Lead the Whizz Kidz Community Change projects ensuring fair distribution of funds and impact analysis.
• Lead the Whizz Kidz research panel ensuring opportunities to contribute to the panel are circulated and that this is used to feed into national strategy.
• Provide research and analysis as needed to support the Youth Board and Whizz Kidz wider policy work.
• Support monthly management reporting; quarterly Theory of Change reporting and Annual impact reporting with the Impact & Evaluation Manager.
• Draft content for Whizz Kidz documentation (e.g campaign briefings).
• Contribute to / lead on external policy consultation responses.
• Analyse internal and external data to provide robust arguments for societal change work.
• Analysis and reporting of Whizz Kidz beneficiaries against IMD and income data and demographics.
• Attend Youth Board and other events as needed.

The post holder will also:

• Work flexibly, including some evenings and weekends, and to travel and stay overnight where necessary.
• Work within all policies, procedures and budgets set by Whizz Kidz.
• Act at all times in the best interest of Whizz Kidz.
• Form effective working relationships with all colleagues, members, volunteers and outside organisations as appropriate.
• Take responsibility for ensuring that the policies and procedures relating to Health & Safety in the workplace are adhered to at all times.
• Respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act.
• Not disclose to an unauthorised person any confidential information acquired through official duties unless they have received official permission to do so.

The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope and job rank of the post.

Please note: This post is subject to an enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

Person specification:

• Ability to get on with and work well with children, young people and families.
• Ability to work with stakeholders and partners on projects.
• Exceptional interpersonal skills.
• Excellent knowledge of research methods, data collection and statistical analysis related to impact & evaluation.
• Be able to analyse data for a range of audiences.
• Experience of report writing and research for external audiences.
• Experience of research and evaluation (ideally within the charity sector).
• Demonstratable experience of conducting monitoring and evaluation research independently.
• Experience of working with qualitative and quantitative data.
• Alignment with our values – young people focused, ambitious, inclusive and collaborative.
• Passionate about supporting young wheelchair users and creating societal change.
• The ability to enthuse and engage others in the potential benefits of an engaging project.

A few perks: The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards.

• Annual leave: 25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
• Christmas closure: In addition to annual leave, employees get three days of paid Christmas leave.
• Pension: Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
• Simply health: Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available for your families for an extra charge.
• Season ticket loan: An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

Please note: only candidates successful in obtaining an interview will be contacted. We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.