At a Glance
- Tasks: Join our team to maintain and support cutting-edge audio-visual systems for diverse clients.
- Company: Whitwam Audio Visual Integration, a leader in AV system installations.
- Benefits: Competitive salary, bonus, pension, health insurance, and overtime opportunities.
- Other info: Dynamic work environment with opportunities for training and career growth.
- Why this job: Gain hands-on experience in AV integration while making a real impact on client satisfaction.
- Qualifications: Minimum 2 years in AV engineering with strong networking and audio knowledge.
Location: Winchester
Salary: £28,000 - £38,000 per annum + Bonus + Pension + Health Insurance
Job Type: Permanent, Full time - 37.5hrs per week + overtime available
Whitwam Audio Visual Integration (WAVI) is part of Whitwam Ltd. We are installers of integrated audio-visual systems based in Winchester, Hampshire. We are looking for an experienced audio-visual engineer for a hands-on role within our preventative maintenance and support team, working under the WAVI project manager, who looks after the contracts, resourcing, and diary management and is supported by the rest of the engineering team when needed.
The role will also, on occasion, require the candidate to support the installation team, giving first-hand experience of systems as they are installed and familiarising them with the systems they will be supporting.
About the role:
- Maintenance Engineer: To take an active enthusiastic role in all customer maintenance work. Carry out both preventive maintenance and unscheduled support visits for all the WAVI clients.
- To take an active role in responding to client support tickets raised through the maintenance support systems.
- To provide a point of contact for all email and telephone support calls for our maintenance clients.
- To carry out maintenance led upgrades and small works projects, calling on support from the balance of the WAVI team as required.
- To take direction and supervision from the WAVI Project Manager and manage AV technicians or Assistants assigned and take responsibility for on-site liaison with client representatives and other parties.
- To work with the WAVI Project Manager to ensure that full reporting and documentation trails are fulfilled, updating detailed records for clients' sites and generating maintenance reports.
- To carry out monthly remote monitoring and system management checks using the Domotz cloud tool, recording the details for audit and opening conversations as appropriate based on findings.
- Installation Team Support: To assist the general installation team with new installation projects which later become serviced by maintenance contracts.
- To carry out, organise and manage in-house maintenance tasks, such as PAT testing of any Installation portable equipment, ladder and vehicle checks and maintenance of company systems.
- To undertake supplier training courses on new equipment and systems that may be implemented within installation projects.
- Office Support: To assist with client reception (telephone, email & walk-in) and the provision of immediate client service.
- Team Cover: To deputise for absent members of the installation team as required.
- Health & Safety: To comply with the company's Health and Safety policy and practices and contribute to safe working practices and environment. To observe company standards of practice regarding vehicle, equipment and premises security. To observe company policies and agreed practices & objectives. Complete all maintenance work to a high standard and to the client's satisfaction. Contribute to the general workload and operations of the installation team to make a personal contribution to the successful development of the company.
About you:
Experience required in modern AV integration techniques, including Dante Audio, HDBASE-T, HD-SDI video, networking infrastructure and Crestron Control systems. This role is supported as part of a team and training will be offered to keep the candidate's knowledge at the forefront of developments.
We are looking for a positive person that can take clear instruction and improvise around ever-changing work-related demands. Our work is mostly carried out in the UK with a focus around London. Access to the office in Winchester is essential as is the need to travel to sites and occasionally work out of hours and away from home.
The successful candidate will need a UK driving licence and will need to be able to pass client security applications for access to sensitive sites. The candidate must be a UK resident, and Whitwam will not be supporting any application for working visas or residency.
Key Experience:
- Minimum 2 years' experience in AV system engineering, preferably with a proven track record of system installation and support roles.
- AV industry training from key AV equipment manufacturers including Crestron, QSYS, Audinate, AMX, Extron etc.
- Strong audio and IP networking knowledge.
- Fully computer literate with good skills for documentation and CAD.
If you're interested in the role and would like to put yourself forward please hit APPLY.
Candidates with the experience or relevant job titles of; Audio Visual, Video Conferencing, AMX, Crestron, Polycom, QSC, Logitech, VC, AV Service Engineer, Audio Visual Engineer, AV Engineer, Audio Visual Installation, AV Installer, Installation Technician, AV Installation Technician, Field Service Engineer, Field Engineering, Electrical Engineer, AV Tech, Audio Technician may also be considered for this role.
Audio-Visual Maintenance & Support Engineer in Hyde employer: Whitwam Group
Whitwam Audio Visual Integration (WAVI) is an exceptional employer located in Winchester, offering a dynamic work environment where innovation meets collaboration. With competitive salaries, comprehensive benefits including bonuses, health insurance, and opportunities for professional development, WAVI fosters a culture of growth and teamwork, ensuring that employees are well-supported in their roles while contributing to exciting audio-visual projects across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Audio-Visual Maintenance & Support Engineer in Hyde
✨Join Engineering Meetups!
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We think you need these skills to ace Audio-Visual Maintenance & Support Engineer in Hyde
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Audio-Visual Maintenance & Support Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
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Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Whitwam Group specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
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How to prepare for a job interview at Whitwam Group
✨Brush Up on Core Engineering Principles
Before heading into the interview with Whitwam Group, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
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Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Whitwam Group want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
