Pharmacy Assistant Technical Officer (ATO) - Rotational

Pharmacy Assistant Technical Officer (ATO) - Rotational

Band 2

Main area Pharmacy Assistant Technical Officer (ATO) - Rotational Grade Band 2 Contract Permanent Hours Full time - 37.5 hours per week Job ref 220-WHT-8261009

Employer Whittington Health NHS Trust Employer type NHS Site Whittington Hospital Town London Salary £31,066 per annum inclusive of HCAS Salary period Yearly Closing 24/09/2026 23:59

Please note in order to progress your application, your data will be processed by our 3 rd party recruitment providers – North London Partners Shared Service, who conduct recruitment activities on behalf of Whittington Health NHS Trust.

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.

We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

Whittington Health NHS Trust is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.

If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate act ion where necessary.

We do not charge applicants any fees at any stage of the recruitment process, including applications, interviews, sponsorship arrangements, pre-employment checks, or employment offers. All vacancies are advertised through TRAC/NHS Jobs and candidates are assessed solely on their skills, qualifications, experience, and suitability for the role. If you are asked to make a payment in connection with an NHS job opportunity, please treat this as suspicious and contact the organisation directly using the details published on our official career's website.

We are currently seeking to recruit an enthusiastic and motivated Pharmacy Assistant to join and support our busy team in the Pharmacy Department at the Whittington Hospital. The post is varied, and you will be supporting the provision of pharmacy services across the trust. You will provide a professional, efficient and customer focused service following agreed departmental policies and procedures.

The successful candidate will have, good customer service and interpersonal skills, you will communicate well, you will have demonstrated ability to prioritise and organise work in order to meet deadlines, you will also have the ability to work to a high standard within the team or using your own initiative and be able to work under pressure.

You will also have the skills to input data accurately and self-check as you work. This is a vital role that requires a conscientious and methodical person who is able to keep pace with the work.There may also be a requirement for the post holder to lift and carry heavy goods.

You must have GCSEs in both Maths and English at Grade C (4) or above, or equivalent.

Do you already have the qualifications and skills that are required to undertake this role?

Why not try a varied and interesting role in hospital pharmacy?

This could be your first step into a rewarding, challenging, progressive and lifelong career pharmacy.

Main duties of the job

The post holder will provide support to the Professional and Technical staff within the pharmacy department, they will assist in the provision of a high-quality service to patients, trust staff, and wards / departments. The post holder will work on a rota between dispensary, distribution, and stores.

Main Duties include :-

• Dispense and produce labels accurately for all types of prescriptions including controlled drugs in a timely manner.
• To take part in the ward, clinic, and department top-up service.
• To participate in the assembly and supply of stock items to wards and departments, and to record all issues using the pharmacy computer system.
• Ensure that the dispensary is stocked with items required for dispensing (e.g., bottles, caps, cartons, paper bags).
• To respond to straightforward enquiries from ward staff, in person or via the telephone, and to know when to refer to an appropriate member of the pharmacy team.
• To receive goods coming into the pharmacy department including all goods for the Whittington Pharmacy Shop CIC, from external suppliers and hospital supplies department.

Working for our organisation

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Detailed job description and main responsibilities

You will be required to rotate through the Dispensary, Distribution and Pharmacy Stores areas. Please see detailed Job Description and Person Specification attached.

Person specification

Education/Qualifications

• GCSE English and Maths (A-C or equiv.)
• Hold or commit to study for Pharmacy Level 2 qualification recognised by the GPhC

Skills and Abilities

• Pharmacy Computer/IT skills including Microsoft programs
• Able to communicate effectively with all grades of staff throughout the trust (verbal and written)
• Able to communicate effectively with patients from all backgrounds and ethnic origins.
• Able to organise and prioritise workload, and to meet pre-determined deadlines
• Good clear and well-spoken English.
• Effective customer service skills able to work to meet the needs of customers of the department and to meet the standards of the Trust.
• Demonstrated ability to manage workload dealing with issues and ensure local manual handling procedures are followed.
• Can act as a role model and participate in the training of new staff
• Able to demonstrate ability to cope under pressure and multi-tasking correctly.

Knowledge & Experience

• Knowledge of local health and safety, manual handling and COSHH policies
• Awareness of the Data Protection Act
• Experience of working in a pharmacy environment

Personal Qualities

• Reliable
• Self-motivated
• Commitment to continued personal development, and enthusiasm for extending the Assistant Technical Officer role.
• Demonstrates initiative, motivation, and enthusiasm for the post

SAFEGUARDING CHILDREN AND ADULTS

To comply with the Trust’s Safeguarding Children and Adults policies, procedures and protocols. All individual members of staff (paid or unpaid) have a duty to safeguard and promote the welfare of children, young people and vulnerable adults This will require you to:

• Ensure you are familiar with and comply with the London Child Protection Procedures and protocols for promoting and safeguarding the welfare of children and young people.
• Ensure you are familiar and comply with theLondon Multi Agency Safeguarding Vulnerable Adults Pan London Procedures.
• Ensure you are familiar and comply with local protocols and systems for information sharing.
• Know the appropriate contact numbers and required reporting lines.
• Participate in required training and supervision.
• Comply with required professional boundaries and codes of conduct

Whittington Health is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

Your application form

• Provide only business email address for your referees – we are unable to request references from yahoo, Hotmail, Gmail accounts.
• Make sure you to include all evidence of where you meet the essential requirement on the jobs description as this forms the base of our shortlisting criteria.

Our processes

• Closing dates are given as a guide; we are within our right to close adverts early so please ensure you submit your application as soon as possible to avoid delay.
• If you do not hear from us up to 3 weeks after the closing date of the job unfortunatelythis means you have not been successfullyshortlisted for interview. If your require feedback on your application please contact the appointing manager detailed in the body of the advert.
• Please check your emails regularly as all correspondence from us will be via trac.systems - occasionally these emails will go into your Junk folder.
• Employment at Whittington Health is offered subject to successful completion of a 6 month probationary period for all staff with the exception of GMC Registered Doctors.

Other important information

• You must already have the right to work in the United Kingdom or fully meet the eligibility criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship; however, we can only consider these where all UKVI requirements are met. Before applying, please ensure that both you and the role satisfy the relevant UK Visas and Immigration (UKVI) points-based system criteria, as applications that do not meet these requirements cannot be progressed. For more information about the criteria, please click here
• Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
• In submitting an application form, you authorise WhittingtonHealth NHS Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

Here is a separate paragraph for the following sentence: If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk

Please note that during the recruitment process your Identity Documentation (i.e. passport, driving licence, visa, etc.) will be scanned using a device which recognises UV, Infrared and Machine Readable Zone security features of the documents provided

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

We would welcome applications from individuals who are from underrepresented groups in the organisation

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Name Sahedia Hussain Job title Dispensary and Distribution Manager Email address sahedia.hussain@nhs.net Telephone number 020 7288 3704 Additional information

Please contact Sahedia Hussain for further information or to arrange an informal visit.

If you have problems applying, contact

Address WHT
Telephone If you have any queries, please contact NLPSS Recruitment Helpdesk tel. 020 3758 2060