Catering Stores Manager in London

To be responsible for ordering/requisitioning, receipting (physical and online receipting) of delivered items, checking delivery notes against orders, in compliance with the departments operating procedures.

To initiate procurement request using the Trust Electronic Requisitioning Ordering System, PECOS and PIM.

To manage available storage space in line with the department’s operational policies and procedures.

To be responsible for issuing food items, dry goods and cleaning materials.

To be responsible for completing food safety checks relating to temperature sensitive food items.

To be responsible for checking fridge and freezer temperature.

To be responsible for completing requisitions manual and electronic, ensuring stocks of food and non-food consumable products are maintained at the agreed levels, adjusting stock levels in consultation with the Catering Service Manager.

To be responsible for ensuring that audit frameworks are maintained for the receipt and issuing of catering commodities.

To be responsible for the management of stock rotation within your control, in accordance with the departments operational policies.

Main duties of the job:

• To receive deliveries, checking details of goods delivered against the order and the delivery note, ensuring temperatures and food safety criterions are complied with.
• To undertake the storage of deliveries; ensuring the principles of stock rotation are applied and adhered to by all stock users.
• To issue items to authorised users, in accordance with guidelines issued by the Catering Service Managers.
• To have responsibility for requisitioning, receipt, storage and issuing of provisions.
• To maintain, and where appropriate generate records for the safe / secure management of all goods and commodities received and issued.
• To liaise with suppliers where goods fail to satisfy the departments purchasing criteria.
• To comply with stock taking procedures as directed by the Catering Services Managers.
• To ensure stocks of hazardous materials are safely and appropriately stored.
• To assist in the delivery of products to wards as necessary.
• To assist in the allocation of chilled product for ward delivery.
• To liaise with the Trust procurement personnel in relation to delivery problems.

Working for our organisation:

• To follow up on credit note queries where necessary.
• To verify prices, that have been submitted where an invoice accompanies the delivery, taking appropriate action where necessary.
• To assist in the pricing of menu items.
• To liaise with the Catering Service Manager, have sufficient quantities of products to meet fluctuations in demand.
• To assist in supplier assessment when necessary.
• To monitor and evaluate ward requisitions for top-up items issued by the catering department.
• To verify standing orders, making occasional adjustments to reflect changing service needs, in consultation with the Catering Service Manager.
• To attend training courses on and off the job to meet the requirements of the position.
• To work in a safe manner ensuring that Health & Safety requirements are followed having an overall awareness of department Security and Fire procedures.
• Any other duties necessary and commensurate with the nature and grading of the post.

Person specification:

• Ability to achieve as a minimum the Foundation Food Safety certificate or its equivalent qualification.
• Customer Care training.
• Health and Safety training.

Skills and abilities:

• Ability to use own initiative with minimum supervision.
• Ability to work unsupervised.
• Good communicator both verbal and written.
• Capability to follow instructions.
• Ability to work within set deadlines.
• Ability to co-ordinate multiple tasks.
• Ability to work as part of a team.
• Understanding of what constitutes good customer service.

Knowledge and Experience:

• Knowledge & understanding of the importance of document control & processes.
• Knowledge of food hygiene regulations.
• Customer Care awareness.
• Knowledge of Food Hygiene Act and Regulation.
• Knowledge of hospital Catering Services.
• Health and Safety at Work.
• Knowledge of the NHS and its working environment.
• Flexibility, integrity and discretion.
• Organised and methodical in approach to work.
• Good communication skills.
• Calm under pressure.
• Creative, outgoing, friendly personality.

Other:

• Ability to build up good relationships with staff at all levels.

SAFEGUARDING CHILDREN AND ADULTS:

To comply with the Trust’s Safeguarding Children and Adults policies, procedures and protocols. All individual members of staff (paid or unpaid) have a duty to safeguard and promote the welfare of children, young people and vulnerable adults.

Whittington Health is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.