Band 6- Associate Community Matron Haringey Urgent Response Services

Band 6- Associate Community Matron Haringey Urgent Response Services

NHS AfC: Band 6

Main area Associate Community Matron Grade NHS AfC: Band 6 Contract Permanent Hours Full time - 37.5 hours per week Job ref 220-WHT- 8218867

Employer Whittington Health NHS Trust Employer type NHS Site Stuart Crescent Health Centre Town London Salary £44,485 - £52,521 per annum inclusive of HCAs Salary period Yearly Closing 04/10/2026 23:59

Please note in order to progress your application, your data will be processed by our 3 rd party recruitment providers – North London Partners Shared Service, who conduct recruitment activities on behalf of Whittington Health NHS Trust.

By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.

We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

Whittington Health NHS Trust is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.

If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate act ion where necessary.

We do not charge applicants any fees at any stage of the recruitment process, including applications, interviews, sponsorship arrangements, pre‑employment checks, or employment offers. All vacancies are advertised through TRAC/NHS Jobs and candidates are assessed solely on their skills, qualifications, experience, and suitability for the role. If you are asked to make a payment in connection with an NHS job opportunity, please treat this as suspicious and contact the organisation directly using the details published on our official career's website.

The post holder will work in the Haringey Rapid Response and Hospital at Home team which is part of the wider multi‑agency Haringey Urgent Community Response service which supports hospital discharges and admission avoidance.

Hospital @ Home is co‑located and integrated with therapy and district nursing colleagues and aims to respond to patient referralsin the community within 2 hours to prevent admission to hospital.

The post holder willprimarily be working in Haringey borough but may be required to see patients in other NCL boroughs.

Main duties of the job

Provide specialist, high quality, expert nursing care and support for patients who are suitable for Rapid Response and Hospital at Home care in liaison with the multidisciplinary teams (MDT) through assessment and care planning.

• Initiate agreed range of diagnostic tests.
• Refer to other disciplines/professions when required.
• Support patients to self‑manage, monitor their condition and make informed choices.
• Act as a named nurse for designated patients within the service
• Ensure that nursing documentation ismaintainedtorequired standards and to beacompetent user of and participate inthe ongoing development of the Trust’s planned Electronic Patient Record
• Promote the development of evidenced based practice.
• Participate in clinical supervision to agreed standard.
• Ensure high standards of care are given to all patients.
• Advise patients on the promotion of health and the prevention of illness.
• Be responsible for gaining intravenous access and administration of prescribed medication for patients requiring short‑term antibiotics and for monitoring their care.
• Collaborate with medical colleagues in ensuring that appropriate investigations and procedures are performed to complete the patients’ treatments and that patient and their families are fully informed and understand the purpose for these.

Working for our organisation

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Detailed job description and main responsibilities

• Promote the service and support clinical staff to facilitate the safe, effective and appropriate transfer of patients identified as suitable for Hospital @ Home and Rapid Response care from ED, wards and the community.
• Work with and be responsible for the case management of patients identified for Hospital @ Home and Rapid Response.
• Attend multidisciplinary meetings and participate in cascading information from these meetings to relevant parties.
• Record data and support thecollection of data for performance monitoring and reports.
• Maintain a patient database to monitor patient outcomes and also to audit the effectiveness of the Hospital @ Home and Rapid Response Service with the aim of developing the service.
• Understand the protocols and pathways for Hospital @ Home and Rapid Response and work with the MDT.
• Advise and recommend appropriate discharge options to patient, family and MDT in relation to any further care needs following discharge such as community nursing.
• Provide a follow up process of contacting patients being case managed, for example following up test results
• Manage and co‑ordination of patient care
• Develop patient condition specific management plans with medical staff to improve patient clinical management
• Ensure other nursing staff are aware of pathways and procedures relating to Hospital @ Home and Rapid Response. Disseminate any changes in policy and procedures in a timely manner and to work within the
• Attend appropriate internal and external meetings as representative of the Trust in relation to the Hospital @ Home and Rapid Response Nursing role and responsibilities.
• Actively participate in the development of the Hospital @ Home and Rapid Response service.
• Assist in the development of Hospital @ Home and Rapid Response pathways, associated protocols and relevant patient group directions to ensure that patients are suitable for the service are identified as early as possible during their ED visit, inpatient stay, are recruited into the service, assessed and a plan of care agreed.
• Gain real time feedback from the users of the service to ensure that they are benefiting and that the service delivery is the best possible.
• Contribute to a summary report and clinical audit of the service and evaluate its effectiveness on patient outcomes.
• Act within the Nursing and Midwifery Council “The Code (2018 revised)”
• Undertake further educational qualifications and training in order to increase professional knowledge and remain updated
• Assist in ensuring that clinical risk is assessed and managed in line with professional NMUH and Whittington Health standards.
• Ensure that comprehensive risk assessment and management strategies are incorporated into all patient assessment and care
• Ensure that the information contained in any Comprehensive Risk Assessment is responsibly shared with members of the Multidisciplinary team, Social Services and other agencies in order to appropriately manage and reduce risk.
• Always adhere to NMUH and Whittington Health and Safety guidance and to lead by personal example of good practice.
• Ensure accurate, contemporaneous records are kept that facilitate safety and continuity of patient care. This is to include both paper and electronic records kept within the office and in the patient’s own home.
• Ensure accurate statistical data is promptly submitted in line with NMUH and Whittington Health Guidelines.

Work within NMUH and Whittington Health Quality and Assurance Standards including the monitoring and reviewing of quality standards, policies and protocols as required within the service.

• Take the service lead in areas where there is a specific nursing need as agreed with the Lead Matron.
• Ensure that the care given meets the standards and policies set by NMUH and Whittington Health. To inform line management of constraints that will prevent these standards from being met.
• Respond promptly to any incident where service quality has fallen below an acceptable standard and report to the Lead Matron. To investigate such incidents and set action plans to ensure that identified weaknesses are resolved.
• Investigate complaints and clinical incidents as delegated by the Lead Matron making recommendations about changes to practice and service that may result.Participate in research projects, clinical audit and/or innovations following agreed policy and protocol, leading on these in certain areas as agreed with the Lead Matron
• Contribute to the development of the Hospital @ Home and Rapid Response by participating in working parties, committees and planning and discussion groups as agreed with Lead Matron and
• Submit timely information relating to service performance indicators and balanced score cards to the Lead Matron and the Quality and Assurance Department.

Person specification

Education / Qualifications

• RGN and Current NMC Registration
• Post registration education in a relevant area

Knowledge & Experience

• Portfolio of varied Clinical experience
• Experience in Community/ A and E/ Care of the Elderly/ICU
• Nurse Prescriber (or willing to work towards
• Knowledge of current issues in the NHS

Skills & Abilities

• Well‑developed communication skills (verbal and written).
• Community Nursing skills, or willingness to expand field of knowledge and practice
• Administration of IV medicines.

Personal Qualities

• Professional attitude
• Multi‑disciplinary team working
• Possess vision and commitment to the organisation

SAFEGUARDING CHILDREN AND ADULTS

To comply with the Trust’s Safeguarding Children and Adults policies, procedures and protocols. All individual members of staff (paid or unpaid) have a duty to safeguard and promote the welfare of children, young people and vulnerable adults This will require you to:

• Ensure you are familiar with and comply with the London Child Protection Procedures and protocols for promoting and safeguarding the welfare of children and young people.
• Ensure you are familiar and comply with theLondon Multi Agency Safeguarding Vulnerable Adults Pan London Procedures.
• Ensure you are familiar and comply with local protocols and systems for information sharing.
• Know the appropriate contact numbers and required reporting lines.
• Participate in required training and supervision.
• Comply with required professional boundaries and codes of conduct

Whittington Health is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.

Your application form –

• Provide only business email address for your referees – we are unable to request references from yahoo, Hotmail, Gmail accounts.
• Make sure you to include all evidence of where you meet the essential requirement on the jobs description as this forms the base of our shortlisting criteria.

Our processes –

• Closing dates are given as a guide; we are within our right to close adverts early so please ensure you submit your application as soon as possible to avoid delay.
• If you do not hear from us up to 3 weeks after the closing date of the job unfortunatelythis means you have not been successfullyshortlisted for interview. If your require feedback on your application please contact the appointing manager detailed in the body of the advert.
• Please check your emails regularly as all correspondence from us will be via trac.systems – occasionally these emails will go into your Junk folder.
• Employment at Whittington Health is offered subject to successful completion of a 6 month probationary period for all staff with the exception of GMC Registered Doctors.

Other important information –

• You must already have the right to work in the United Kingdom or fully meet the eligibility criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship; however, we can only consider these where all UKVI requirements are met. Before applying, please ensure that both you and the role satisfy the relevant UK Visas and Immigration (UKVI) points‑based system criteria, as applications that do not meet these requirements cannot be progressed. For more information about the criteria, please click here
• Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
• In submitting an application form, you authorise WhittingtonHealth NHS Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

If you are offered a role with one of the NLPSS partner trusts, as part of pre‑employment checks youridentity and right to work documentation will be verifiedremotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk

Please note that during the recruitment process your Identity Documentation (i.e. passport, driving licence, visa, etc.) will be scanned using a device which recognises UV, Infrared and Machine Readable Zone security features of the documents provided

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.

We would welcome applications from individuals who are from underrepresented groups in the organisation

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Joyce Nartey Job title Clinical Lead Email address joyce.nartey@nhs.net Telephone number 02020742903 Additional information

Operational Lead - felix.morris1@nhs.net

If you have problems applying, contact

Address WHT
Telephone If you have any queries, please contact NLPSS Recruitment Helpdesk tel. 020 3758 2060