Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our admin team to support patient care and ensure smooth operations.
- Company: Whittington Health, dedicated to serving a diverse community.
- Benefits: Generous annual leave, inclusive workplace, and opportunities for growth.
- Why this job: Make a difference in patient care while developing your administrative skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Be part of a supportive team that values diversity and inclusion.
The predicted salary is between 27000 - 36000 £ per year.
Ambulatory Care / Care of Older People Administrator
Join to apply for the Ambulatory Care / Care of Older People Administrator role at Whittington Health
Grade: Band 3
Annual Leave: 27 days per annum increasing to 29 days after 5 years NHS service and 33 days after 10 years NHS service
Department: Ambulatory Care / Care of Older People
Responsible to: General Manager – Emergency and Integrated Medicine
Accountable to: Service Manager – Ambulatory Emergency Care
Job Summary
- Work as part of the Administration team in the Ambulatory Care and Care of Older People and demonstrate a high level of professionalism, care, courtesy to colleagues and patients
- Consistently deliver a client focussed service, which promotes good customer service and effective working relationships
- Book patients into the department, answer telephone queries and undertake a range of administrative duties to support the effective running of the department
- Create clinics and assist with booking patient appointments in outpatients
- Refer to Job Description and Persons Specification for further details about the job role; if unable to access PDF, details also found in \’Detailed Job Description and Main responsibilities\’ section
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.
Contact: Shirley Quartey-Gyamfi, Deputy Service Manager, Email: s.quartey-gyamfi@nhs.net, Telephone: 0207 288 3645
#J-18808-Ljbffr
Ambulatory Care/ Care of Older people Administrator employer: Whittington Health
Contact Detail:
Whittington Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulatory Care/ Care of Older people Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Whittington Health on LinkedIn. A friendly chat can give us insider info about the role and help us stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to administration in healthcare. We should also think of examples that showcase our customer service skills, as they’re key for this role.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable when we walk into that interview. It shows we care about the role and the patients.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the position. Plus, it’s just good manners!
We think you need these skills to ace Ambulatory Care/ Care of Older people Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Ambulatory Care / Care of Older People Administrator role. Highlight your relevant experience and skills that match the job description, showing us why you're the perfect fit!
Showcase Your Customer Service Skills: Since this role is all about delivering a client-focused service, don’t forget to mention any previous experience in customer service. We want to see how you’ve gone above and beyond to help others in your past roles.
Be Professional and Courteous: Remember, professionalism is key! Use a polite tone in your application and ensure there are no typos or errors. This reflects your attention to detail and respect for the role and the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Whittington Health
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of an Ambulatory Care/Care of Older People Administrator and think about how your skills align with these tasks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves delivering a client-focused service, be prepared to discuss your previous experiences in customer service. Think of specific examples where you’ve gone above and beyond for a patient or colleague. This will demonstrate your commitment to professionalism and courtesy, which are key in this position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced in the department, or how they measure success in this role. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.
✨Emphasise Your Teamwork Abilities
As part of the administration team, collaboration is crucial. Be ready to share examples of how you've worked effectively within a team in the past. Highlight any experience you have in a healthcare setting, as this will resonate well with the interviewers and show that you can adapt to their environment.
