At a Glance
- Tasks: Deliver exceptional customer service and help visitors find their perfect brew.
- Company: Join Whittard of Chelsea, a brand known for quality tea and coffee since 1886.
- Benefits: Enjoy a monthly product allowance, wellbeing support, and family-friendly policies.
- Other info: Flexible shifts available, including weekends, with opportunities for personal growth.
- Why this job: Be part of a creative team and make memorable moments for customers.
- Qualifications: Experience in fast-paced retail and excellent communication skills.
The predicted salary is between 20000 - 25000 € per year.
Swindon Designer Outlet SN2 2DY
Since 1886, Whittard of Chelsea has been crafting extraordinary tea, coffee, and hot chocolate experiences. We believe in curiosity, quality, and the kind of service that turns everyday moments into something memorable. We’re looking for an enthusiastic Sales Advisor to join our store team. If you’re energetic, customer-focused, and thrive in fast-paced environments, this is your chance to make a real impact. You’ll need to be available to work a flexible schedule, including weekends, key trading days, and during our opening period. We require availability of a minimum of 2 days.
What You’ll Do
- Deliver outstanding customer service with warmth and confidence, helping every visitor discover the perfect brew
- Proactively engage customers, offering tastings and personalised recommendations, even during the busiest periods
- Support the team by managing tills, replenishing stock, and keeping the store looking welcoming and organised
- Work collaboratively with colleagues to maintain smooth operations and a positive atmosphere
- Adapt quickly to changing priorities and busy trading times with a can-do attitude
What We’re Looking For
- Previous experience in a fast-paced retail or customer-facing role
- Excellent communication skills and a friendly, approachable style
- Confidence working under pressure while maintaining excellent service standards
- Flexibility to work a variety of shifts, including weekends and busy trading days
Why Work with Whittard?
Whittard stores are more than just retail spaces - they’re places of warmth, creativity and connection. You'll be at the heart of our brand, surrounded by passionate teammates and supported to develop your skills, every step of the way. You’ll also enjoy:
- Monthly product allowance - a little perk with every pay cheque
- Wellbeing support and family-friendly policies
- Opportunities to learn, develop, and connect with our wider Whittard community
Ready to Make Your Mark?
If you’re passionate about delivering exceptional service in a dynamic retail environment, click Apply Now and join us for this exciting opportunity.
Sales Advisor - Swindon Outlet employer: Whittard Trading Limited
Whittard of Chelsea is an exceptional employer that fosters a vibrant and supportive work culture, where creativity and connection thrive. As a Sales Advisor at our Swindon Outlet, you'll enjoy a monthly product allowance, wellbeing support, and numerous opportunities for personal and professional growth within a passionate team dedicated to delivering outstanding customer experiences. Join us in making every moment memorable while developing your skills in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Swindon Outlet
✨Tip Number 1
Get to know the brand! Before your interview, dive into Whittard's history and values. This will help you connect with the team and show that you're genuinely interested in being part of their story.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to engage customers and handle busy periods. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Be flexible and ready to adapt! Highlight your availability and willingness to work during peak times. Employers love candidates who can jump in when things get hectic!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Whittard family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Advisor - Swindon Outlet
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring your energy to our team.
Tailor Your Experience:Make sure to highlight any previous experience in retail or customer-facing roles. We love seeing how your background aligns with what we’re looking for, so don’t hold back on those relevant skills!
Be Personable:Use a friendly tone in your application. We’re all about warmth and connection at Whittard, so let your personality come through in your writing. It’s all about making that memorable first impression!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Whittard Trading Limited
✨Know Your Brews
Familiarise yourself with Whittard's range of teas, coffees, and hot chocolates. Being able to discuss your favourite products and suggest pairings will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Show Off Your Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service. Think about times when you went above and beyond for a customer, as this aligns perfectly with the values of Whittard.
✨Embrace Flexibility
Since the role requires availability for various shifts, be ready to discuss your flexibility during the interview. Highlight your willingness to adapt to busy periods and how you thrive in fast-paced environments.
✨Team Player Vibes
Whittard values collaboration, so come prepared to talk about how you've worked effectively in teams before. Share specific instances where you contributed to a positive atmosphere or helped resolve conflicts.
