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- Tasks: Deliver exceptional customer service and help visitors find their perfect brew.
- Company: Join Whittard of Chelsea, a brand with a rich history in tea and coffee.
- Benefits: Enjoy a monthly product allowance, wellbeing support, and family-friendly policies.
- Other info: Flexible shifts available, including weekends, in a dynamic retail environment.
- Why this job: Be part of a creative team and make memorable moments for customers.
- Qualifications: Experience in retail, excellent communication skills, and a friendly attitude.
The predicted salary is between 10 - 12 £ per hour.
Since 1886, Whittard of Chelsea has been crafting extraordinary tea, coffee, and hot chocolate experiences. We believe in curiosity, quality, and the kind of service that turns everyday moments into something memorable. We’re looking for an enthusiastic Sales Advisor to join our store team. If you’re energetic, customer-focused, and thrive in fast-paced environments, this is your chance to make a real impact. You’ll need to be available to work a flexible schedule, including weekends, key trading days, and during our opening period. We require availability of a minimum of 2 days.
What You’ll Do
- Deliver outstanding customer service with warmth and confidence, helping every visitor discover the perfect brew.
- Proactively engage customers, offering tastings and personalised recommendations, even during the busiest periods.
- Support the team by managing tills, replenishing stock, and keeping the store looking welcoming and organised.
- Work collaboratively with colleagues to maintain smooth operations and a positive atmosphere.
- Adapt quickly to changing priorities and busy trading times with a can-do attitude.
What We’re Looking For
- Previous experience in a fast-paced retail or customer-facing role.
- Excellent communication skills and a friendly, approachable style.
- Confidence working under pressure while maintaining excellent service standards.
- Flexibility to work a variety of shifts, including weekends and busy trading days.
Why Work with Whittard?
Whittard stores are more than just retail spaces - they’re places of warmth, creativity and connection. You'll be at the heart of our brand, surrounded by passionate teammates and supported to develop your skills, every step of the way. You’ll also enjoy:
- Monthly product allowance - a little perk with every pay cheque.
- Wellbeing support and family-friendly policies.
- Opportunities to learn, develop, and connect with our wider Whittard community.
Ready to Make Your Mark?
If you’re passionate about delivering exceptional service in a dynamic retail environment, click Apply Now and join us for this exciting opportunity.
Seasonal Sales Advisor - York Parliament employer: Whittard Trading Limited
Contact Detail:
Whittard Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Advisor - York Parliament
✨Tip Number 1
Get to know the brand! Before your interview, dive into Whittard's history and values. This will help you connect with the team and show that you're genuinely interested in being part of their story.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to engage customers and provide exceptional service. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role requires working various shifts, be prepared to discuss your availability and how you can adapt to busy trading days without breaking a sweat.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Whittard family right from the start!
We think you need these skills to ace Seasonal Sales Advisor - York Parliament
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for tea, coffee, and customer service shine through. We want to see that you’re genuinely excited about the role and the Whittard brand!
Tailor Your Experience: Make sure to highlight any previous retail or customer-facing experience you have. We love seeing how your skills can translate into delivering outstanding service in our fast-paced environment.
Be Flexible: Since we need someone who can work a variety of shifts, including weekends, mention your availability clearly. This shows us you’re ready to jump in and help during busy trading times!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Whittard Trading Limited
✨Know Your Brews
Familiarise yourself with Whittard's range of teas, coffees, and hot chocolates. Being able to discuss your favourite products or recommend a brew can show your enthusiasm and knowledge, which is key for a Sales Advisor role.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you delivered outstanding customer service. Think about times when you went above and beyond to help a customer, as this will demonstrate your ability to engage and connect with visitors.
✨Embrace the Fast-Paced Environment
Be ready to discuss how you handle busy periods and pressure. Share specific strategies you use to stay organised and maintain high service standards, especially during peak trading times.
✨Flexibility is Key
Since the role requires availability for various shifts, be prepared to talk about your flexibility. Highlight your willingness to work weekends and adapt to changing priorities, showing that you're ready to jump in wherever needed.