At a Glance
- Tasks: Deliver exceptional customer service and help visitors find their perfect brew.
- Company: Join Whittard of Chelsea, a brand known for quality tea, coffee, and hot chocolate.
- Benefits: Enjoy a monthly product allowance, wellbeing support, and family-friendly policies.
- Other info: Flexible shifts available, including weekends, with opportunities for personal development.
- Why this job: Be part of a creative team and make memorable moments for customers.
- Qualifications: Experience in fast-paced retail and excellent communication skills are essential.
The predicted salary is between 10 - 12 € per hour.
Since 1886, Whittard of Chelsea has been crafting extraordinary tea, coffee, and hot chocolate experiences. We believe in curiosity, quality, and the kind of service that turns everyday moments into something memorable. We’re looking for an enthusiastic Sales Advisor to join our store team.
If you’re energetic, customer-focused, and thrive in fast-paced environments, this is your chance to make a real impact. You’ll need to be available to work a flexible schedule, including weekends, key trading days, and during our opening period. We require availability of a minimum of 2 days (Saturday and Sunday).
What You’ll Do- Deliver outstanding customer service with warmth and confidence, helping every visitor discover the perfect brew.
- Proactively engage customers, offering tastings and personalised recommendations, even during the busiest periods.
- Support the team by managing tills, replenishing stock, and keeping the store looking welcoming and organised.
- Work collaboratively with colleagues to maintain smooth operations and a positive atmosphere.
- Adapt quickly to changing priorities and busy trading times with a can-do attitude.
You’ll be great in this role if you have:
- Previous experience in a fast-paced retail or customer-facing role.
- Excellent communication skills and a friendly, approachable style.
- Confidence working under pressure while maintaining excellent service standards.
- Flexibility to work a variety of shifts, including weekends and busy trading days.
Whittard stores are more than just retail spaces – they’re places of warmth, creativity and connection. You'll be at the heart of our brand, surrounded by passionate teammates and supported to develop your skills, every step of the way.
You’ll also enjoy:
- Monthly product allowance – a little perk with every pay cheque.
- Wellbeing support and family-friendly policies.
- Opportunities to learn, develop, and connect with our wider Whittard community.
If you’re passionate about delivering exceptional service in a dynamic retail environment, click Apply Now and join us for this exciting opportunity.
Seasonal Sales Advisor - Cheshire Oaks employer: Whittard Trading Limited
Whittard of Chelsea is an exceptional employer that fosters a vibrant and supportive work culture, where creativity and connection thrive. As a Seasonal Sales Advisor at our Cheshire Oaks location, you'll enjoy a flexible schedule, a monthly product allowance, and comprehensive wellbeing support, all while being part of a passionate team dedicated to delivering outstanding customer experiences. With ample opportunities for personal and professional growth, Whittard is the perfect place for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Advisor - Cheshire Oaks
✨Tip Number 1
Get to know Whittard's products inside out! Familiarise yourself with their teas, coffees, and hot chocolates. This way, when you chat with customers, you can share your passion and help them find their perfect brew.
✨Tip Number 2
Practice your customer engagement skills. Role-play with friends or family to get comfortable with offering tastings and personalised recommendations. The more confident you are, the better you'll connect with customers!
✨Tip Number 3
Be flexible and ready to adapt! Retail can be unpredictable, so show that you can handle busy periods with a positive attitude. Highlight your ability to stay calm under pressure during interviews.
✨Tip Number 4
Apply through our website for the best chance of landing the job! Make sure to showcase your enthusiasm for the role and how you align with Whittard's values in your application.
We think you need these skills to ace Seasonal Sales Advisor - Cheshire Oaks
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for tea, coffee, and customer service shine through. We want to see that you’re genuinely excited about the role and ready to bring that energy to our team!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in fast-paced retail or customer-facing roles. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your strengths!
Be Personable:Use a friendly tone in your cover letter. We’re all about warmth and connection at Whittard, so let your personality come through! Share a little about yourself and why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Whittard Trading Limited
✨Know Your Brews
Familiarise yourself with Whittard's range of teas, coffees, and hot chocolates. Being able to discuss your favourite products or suggest pairings will show your enthusiasm and knowledge, making you stand out as a candidate who truly cares about the brand.
✨Show Off Your Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service. Think about times when you went above and beyond for a customer, as this aligns perfectly with Whittard's commitment to creating memorable experiences.
✨Embrace Flexibility
Since the role requires availability on weekends and during busy trading days, be ready to discuss your flexible schedule. Highlight your willingness to adapt to changing priorities and how you thrive in fast-paced environments.
✨Team Spirit is Key
Whittard values collaboration, so come prepared to talk about your experience working in teams. Share how you’ve contributed to a positive atmosphere and supported your colleagues, especially during busy periods.
