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- Tasks: Deliver exceptional customer service and help visitors find their perfect brew.
- Company: Join Whittard of Chelsea, a brand with a rich history in tea and coffee.
- Benefits: Enjoy a monthly product allowance, wellbeing support, and family-friendly policies.
- Other info: Flexible shifts and opportunities for personal development in a supportive environment.
- Why this job: Be part of a creative team and make memorable moments for customers.
- Qualifications: Experience in retail, excellent communication skills, and a friendly attitude.
The predicted salary is between 20000 - 25000 £ per year.
Since 1886, Whittard of Chelsea has been crafting extraordinary tea, coffee, and hot chocolate experiences. We believe in curiosity, quality, and the kind of service that turns everyday moments into something memorable. We’re looking for an enthusiastic Sales Advisor to join our store team.
If you’re energetic, customer-focused, and thrive in fast-paced environments, this is your chance to make a real impact. You’ll need to be available to work a flexible schedule, including weekends, key trading days, and during our opening period. We require availability of a minimum of 2 days Monday - Friday.
What You’ll Do- Deliver outstanding customer service with warmth and confidence, helping every visitor discover the perfect brew.
- Proactively engage customers, offering tastings and personalised recommendations, even during the busiest periods.
- Support the team by managing tills, replenishing stock, and keeping the store looking welcoming and organised.
- Work collaboratively with colleagues to maintain smooth operations and a positive atmosphere.
- Adapt quickly to changing priorities and busy trading times with a can-do attitude.
You’ll be great in this role if you have:
- Previous experience in a fast-paced retail or customer-facing role.
- Excellent communication skills and a friendly, approachable style.
- Confidence working under pressure while maintaining excellent service standards.
- Flexibility to work a variety of shifts, including weekends and busy trading days.
Whittard stores are more than just retail spaces - they’re places of warmth, creativity and connection. You'll be at the heart of our brand, surrounded by passionate teammates and supported to develop your skills, every step of the way.
You’ll also enjoy:
- Monthly product allowance - a little perk with every pay cheque.
- Wellbeing support and family-friendly policies.
- Opportunities to learn, develop, and connect with our wider Whittard community.
If you’re passionate about delivering exceptional service in a dynamic retail environment, click Apply Now and join us for this exciting opportunity.
Sales Advisor - York Outlet employer: Whittard Trading Limited
Contact Detail:
Whittard Trading Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - York Outlet
✨Tip Number 1
Get to know Whittard's products inside out! Familiarise yourself with their teas, coffees, and hot chocolates. When you walk into that interview, your passion for their offerings will shine through and show you're the perfect fit.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate warmth and confidence. Role-play with a friend or family member to get comfortable engaging with customers, just like you would in the store.
✨Tip Number 3
Be ready to showcase your flexibility! Whittard values adaptability, so prepare examples of how you've thrived in fast-paced environments. Share stories that highlight your ability to manage busy periods while keeping a positive attitude.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Whittard community. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Sales Advisor - York Outlet
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring your energy to our team.
Tailor Your Experience: Make sure to highlight any previous experience in retail or customer-facing roles. We love seeing how your background aligns with what we’re looking for, so don’t hold back on those relevant skills!
Be Personable: Use a friendly and approachable tone in your application. We’re all about creating memorable experiences, so showing your personality can really help you stand out from the crowd.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Whittard.
How to prepare for a job interview at Whittard Trading Limited
✨Know Your Brews
Familiarise yourself with Whittard's range of teas, coffees, and hot chocolates. Being able to discuss your favourite products or suggest pairings will show your enthusiasm and knowledge, making you stand out as a candidate who truly cares about the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service. Think about times when you went above and beyond for a customer, as this aligns perfectly with Whittard's commitment to creating memorable experiences.
✨Embrace Flexibility
Since the role requires availability for various shifts, be ready to discuss your flexibility during the interview. Highlight your willingness to adapt to busy trading days and how you manage your time effectively in fast-paced environments.
✨Team Spirit is Key
Whittard values collaboration, so come prepared to talk about your experience working in teams. Share how you’ve contributed to a positive atmosphere and supported colleagues, especially during peak times, to demonstrate that you’re a team player.