At a Glance
- Tasks: Deliver exceptional customer service and help visitors find their perfect brew.
- Company: Join Whittard of Chelsea, a brand with a rich history since 1886.
- Benefits: Enjoy a monthly product allowance, wellbeing support, and family-friendly policies.
- Other info: Flexible shifts available, including weekends, in a dynamic retail environment.
- Why this job: Be part of a creative team and make every customer experience memorable.
- Qualifications: Experience in retail, excellent communication skills, and a friendly attitude.
The predicted salary is between 20000 - 25000 € per year.
Since 1886, Whittard of Chelsea has been crafting extraordinary tea, coffee, and hot chocolate experiences. We believe in curiosity, quality, and the kind of service that turns everyday moments into something memorable. We’re looking for an enthusiastic Sales Advisor to join our store team. If you’re energetic, customer-focused, and thrive in fast-paced environments, this is your chance to make a real impact.
You’ll need to be available to work a flexible schedule, including weekends, key trading days, and during our opening period. We require availability of a minimum of 2 days, preferably weekends.
What You’ll Do- Deliver outstanding customer service with warmth and confidence, helping every visitor discover the perfect brew.
- Proactively engage customers, offering tastings and personalised recommendations, even during the busiest periods.
- Support the team by managing tills, replenishing stock, and keeping the store looking welcoming and organised.
- Work collaboratively with colleagues to maintain smooth operations and a positive atmosphere.
- Adapt quickly to changing priorities and busy trading times with a can-do attitude.
You’ll be great in this role if you have:
- Previous experience in a fast-paced retail or customer-facing role.
- Excellent communication skills and a friendly, approachable style.
- Confidence working under pressure while maintaining excellent service standards.
- Flexibility to work a variety of shifts, including weekends and busy trading days.
Whittard stores are more than just retail spaces - they’re places of warmth, creativity and connection. You'll be at the heart of our brand, surrounded by passionate teammates and supported to develop your skills, every step of the way. You’ll also enjoy:
- Monthly product allowance - a little perk with every pay cheque.
- Wellbeing support and family-friendly policies.
- Opportunities to learn, develop, and connect with our wider Whittard community.
Ready to Make Your Mark? If you’re passionate about delivering exceptional service in a dynamic retail environment, join us for this exciting opportunity.
Sales Advisor - Oxford employer: Whittard Trading Limited
Whittard of Chelsea is an exceptional employer that fosters a vibrant and supportive work culture, where creativity and connection thrive. As a Sales Advisor in our Oxford store, you'll enjoy a monthly product allowance, wellbeing support, and ample opportunities for personal and professional growth within a passionate team. Join us to make a meaningful impact while delivering outstanding customer experiences in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Oxford
✨Tip Number 1
Get to know the company! Before your interview, dive into Whittard's history and values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to engage customers and handle busy periods. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Be flexible and ready to adapt! Whittard is looking for someone who can thrive in a fast-paced environment, so be prepared to discuss how you've successfully managed changing priorities in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Whittard family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Advisor - Oxford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for tea, coffee, and customer service shine through. We want to see that you’re genuinely excited about the role and the Whittard brand!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in fast-paced retail or customer-facing roles. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Personable:Use a friendly tone in your cover letter. We’re all about warmth and connection at Whittard, so let your personality come through. It’s a great way to show us you’d fit right in with our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Whittard Trading Limited
✨Know Your Brews
Familiarise yourself with Whittard's range of teas, coffees, and hot chocolates. Being able to discuss your favourites or recommend products will show your enthusiasm and knowledge during the interview.
✨Show Off Your Customer Service Skills
Prepare examples from your previous roles where you delivered outstanding customer service. Think about times when you went above and beyond to help a customer, as this aligns perfectly with what Whittard values.
✨Demonstrate Flexibility
Be ready to discuss your availability and how you can adapt to a flexible schedule. Highlight any past experiences where you successfully managed changing priorities in a fast-paced environment.
✨Team Player Attitude
Whittard looks for collaborative individuals. Share instances where you worked well in a team, especially under pressure. This will show that you can contribute to maintaining a positive atmosphere in the store.
