At a Glance
- Tasks: Deliver outstanding customer service and help visitors discover their perfect brew.
- Company: Join Whittard of Chelsea, a brand known for quality tea, coffee, and hot chocolate.
- Benefits: Enjoy a monthly product allowance, wellbeing support, and family-friendly policies.
- Other info: Flexible shifts available, including weekends, with opportunities for personal development.
- Why this job: Make a real impact in a dynamic retail environment with passionate teammates.
- Qualifications: Experience in fast-paced retail and excellent communication skills are essential.
The predicted salary is between 10 - 12 £ per hour.
Since 1886, Whittard of Chelsea has been crafting extraordinary tea, coffee, and hot chocolate experiences. We believe in curiosity, quality, and the kind of service that turns everyday moments into something memorable. We’re looking for an enthusiastic Sales Advisor to join our store team. If you’re energetic, customer-focused, and thrive in fast-paced environments, this is your chance to make a real impact. You’ll need to be available to work a flexible schedule, including weekends, key trading days, and during our opening period. We require availability of a minimum of 2 days.
What You’ll Do
- Deliver outstanding customer service with warmth and confidence, helping every visitor discover the perfect brew.
- Proactively engage customers, offering tastings and personalised recommendations, even during the busiest periods.
- Support the team by managing tills, replenishing stock, and keeping the store looking welcoming and organised.
- Work collaboratively with colleagues to maintain smooth operations and a positive atmosphere.
- Adapt quickly to changing priorities and busy trading times with a can-do attitude.
What We’re Looking For
- Previous experience in a fast-paced retail or customer-facing role.
- Excellent communication skills and a friendly, approachable style.
- Confidence working under pressure while maintaining excellent service standards.
- Flexibility to work a variety of shifts, including weekends and busy trading days.
Why Work with Whittard?
Whittard stores are more than just retail spaces - they’re places of warmth, creativity and connection. You'll be at the heart of our brand, surrounded by passionate teammates and supported to develop your skills, every step of the way. You’ll also enjoy:
- Monthly product allowance - a little perk with every pay cheque.
- Wellbeing support and family-friendly policies.
- Opportunities to learn, develop, and connect with our wider Whittard community.
Ready to Make Your Mark?
If you’re passionate about delivering exceptional service in a dynamic retail environment, we invite you to consider this exciting opportunity.
Part Time Sales Advisor - Oxford employer: Whittard Trading Limited
Whittard of Chelsea is an exceptional employer that fosters a vibrant and supportive work culture, where every Sales Advisor plays a crucial role in creating memorable customer experiences. Located in the heart of Oxford, our team enjoys a flexible working environment, opportunities for personal growth, and unique benefits such as a monthly product allowance and wellbeing support, making it an ideal place for those passionate about retail and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Sales Advisor - Oxford
✨Tip Number 1
Get to know the company! Before your interview, dive into Whittard's history and values. This way, you can show off your enthusiasm for their products and how you align with their mission of crafting extraordinary experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to engage customers and provide personalised recommendations. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role requires working various shifts, prepare to discuss your availability and how you can adapt to busy trading times. Highlighting your can-do attitude will definitely impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Whittard family and ready to make a real impact in the store.
We think you need these skills to ace Part Time Sales Advisor - Oxford
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring your energy to our team.
Tailor Your Experience:Make sure to highlight any previous experience in retail or customer-facing roles. We love seeing how your background aligns with what we’re looking for, so don’t hold back on those relevant skills!
Be Personable:Use a friendly tone in your application. We’re all about warmth and connection at Whittard, so let your personality come through in your writing. It’s all about making that memorable first impression!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our fantastic team.
How to prepare for a job interview at Whittard Trading Limited
✨Know Your Brews
Familiarise yourself with Whittard's range of teas, coffees, and hot chocolates. Being able to discuss your favourites or recommend products will show your enthusiasm and knowledge, which is key for a Sales Advisor role.
✨Show Off Your Customer Service Skills
Prepare examples from your previous roles where you delivered outstanding customer service. Think about how you engaged customers, handled complaints, or created memorable experiences, as this will resonate well with the interviewers.
✨Demonstrate Flexibility
Since the role requires working various shifts, be ready to discuss your availability and how you can adapt to changing priorities. Highlight any past experiences where you thrived in a fast-paced environment.
✨Team Spirit Matters
Whittard values collaboration, so come prepared to talk about how you've worked effectively in a team. Share specific instances where you supported colleagues or contributed to a positive atmosphere in the workplace.
