At a Glance
- Tasks: Deliver outstanding customer service and help visitors discover their perfect brew.
- Company: Whittard of Chelsea, a brand known for extraordinary tea and coffee experiences.
- Benefits: Monthly product allowance, wellbeing support, and opportunities for personal development.
- Other info: Flexible shifts available, including weekends, with a supportive team atmosphere.
- Why this job: Join a passionate team and make a real impact in a dynamic retail environment.
- Qualifications: Experience in fast-paced retail and excellent communication skills.
The predicted salary is between 10 - 12 £ per hour.
Whittard of Chelsea, 24 Petty Cury, Cambridge, CB2 3NB. Since 1886, Whittard of Chelsea has been crafting extraordinary tea, coffee, and hot chocolate experiences. We believe in curiosity, quality, and the kind of service that turns everyday moments into something memorable. We’re looking for an enthusiastic Sales Advisor to join our store team.
If you’re energetic, customer-focused, and thrive in fast-paced environments, this is your chance to make a real impact. You’ll need to be available to work a flexible schedule, including weekends, key trading days, and during our opening period. We require availability of a minimum of 2 Days.
What You’ll Do- Deliver outstanding customer service with warmth and confidence, helping every visitor discover the perfect brew.
- Proactively engage customers, offering tastings and personalised recommendations, even during the busiest periods.
- Support the team by managing tills, replenishing stock, and keeping the store looking welcoming and organised.
- Work collaboratively with colleagues to maintain smooth operations and a positive atmosphere.
- Adapt quickly to changing priorities and busy trading times with a can-do attitude.
- Previous experience in a fast-paced retail or customer-facing role.
- Excellent communication skills and a friendly, approachable style.
- Confidence working under pressure while maintaining excellent service standards.
- Flexibility to work a variety of shifts, including weekends and busy trading days.
Whittard stores are more than just retail spaces - they’re places of warmth, creativity and connection. You'll be at the heart of our brand, surrounded by passionate teammates and supported to develop your skills, every step of the way.
You’ll also enjoy:
- Monthly product allowance - a little perk with every pay cheque.
- Wellbeing support and family-friendly policies.
- Opportunities to learn, develop, and connect with our wider Whittard community.
Ready to Make Your Mark? If you’re passionate about delivering exceptional service in a dynamic retail environment, please click Apply Now and join us for this exciting opportunity.
Sales Advisor - Cambridge employer: Whittard Trading Limited
Whittard of Chelsea is an exceptional employer that fosters a vibrant and supportive work culture, where creativity and connection thrive. As a Sales Advisor in our Cambridge store, you'll enjoy a monthly product allowance, wellbeing support, and ample opportunities for personal and professional growth within a passionate team dedicated to delivering extraordinary customer experiences. Join us to be part of a brand that values curiosity and quality, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Cambridge
✨Tip Number 1
Get to know Whittard of Chelsea! Familiarise yourself with their products and values. When you walk into that interview, show your passion for tea, coffee, and hot chocolate – it’ll make you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers in a busy store. Role-play scenarios with friends or family to boost your confidence and prepare for those tricky questions about handling customer interactions.
✨Tip Number 3
Be flexible and ready to adapt! Whittard is looking for someone who can thrive in a fast-paced environment. During your interview, share examples of how you've successfully managed changing priorities in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Whittard team. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Sales Advisor - Cambridge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for tea, coffee, and customer service shine through. We want to see that you’re genuinely excited about the opportunity to join our team at Whittard!
Tailor Your Experience:Make sure to highlight any previous experience in retail or customer-facing roles. We love seeing how your skills align with what we’re looking for, so don’t be shy about sharing relevant examples!
Be Personable:Use a friendly and approachable tone in your application. We value communication skills, so let your personality come through in your writing – it’s all about making a connection!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Whittard Trading Limited
✨Know Your Brews
Familiarise yourself with Whittard's range of teas, coffees, and hot chocolates. Being able to discuss your favourite products or suggest pairings will show your enthusiasm and knowledge, making you stand out as a candidate.
✨Show Off Your Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service. Think about how you engaged customers, handled complaints, or created memorable experiences, as this aligns perfectly with what Whittard values.
✨Embrace the Team Spirit
Whittard looks for team players, so be ready to discuss how you've collaborated with colleagues in the past. Share stories that highlight your ability to work well under pressure and maintain a positive atmosphere, especially during busy times.
✨Flexibility is Key
Since the role requires availability for various shifts, be honest about your schedule and express your willingness to adapt. This shows that you're committed and ready to jump in whenever needed, which is crucial for a fast-paced environment.
