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- Tasks: Deliver outstanding customer service and help visitors discover their perfect brew.
- Company: Join Whittard of Chelsea, a brand known for quality tea, coffee, and hot chocolate.
- Benefits: Enjoy up to 50% store discount, monthly product allowance, and wellbeing support.
- Why this job: Be part of a creative team and make a real impact in a dynamic retail environment.
- Qualifications: Experience in fast-paced retail and excellent communication skills are a must.
- Other info: Flexible shifts available, including evenings and weekends, with great career development opportunities.
The predicted salary is between 11 - 16 £ per hour.
Since 1886, Whittard of Chelsea has been crafting extraordinary tea, coffee, and hot chocolate experiences. We believe in curiosity, quality, and the kind of service that turns everyday moments into something memorable. We are looking for an enthusiastic Sales Advisor to join our store team.
If you are energetic, customer-focused, and thrive in fast-paced environments, this is your chance to make a real impact. You will need to be available to work a flexible schedule, including weekends, key trading days, and during our opening period. We require availability of a minimum of 4 days able to work evenings and weekends.
What You’ll Do- Deliver outstanding customer service with warmth and confidence, helping every visitor discover the perfect brew.
- Proactively engage customers, offering tastings and personalised recommendations, even during the busiest periods.
- Support the team by managing tills, replenishing stock, and keeping the store looking welcoming and organised.
- Work collaboratively with colleagues to maintain smooth operations and a positive atmosphere.
- Adapt quickly to changing priorities and busy trading times with a can-do attitude.
You’ll be great in this role if you have:
- Previous experience in a fast-paced retail or customer-facing role.
- Excellent communication skills and a friendly, approachable style.
- Confidence working under pressure while maintaining excellent service standards.
- Flexibility to work a variety of shifts, including weekends and busy trading days.
Whittard stores are more than just retail spaces - they are places of warmth, creativity and connection. You’ll be at the heart of our brand, surrounded by passionate teammates and supported to develop your skills, every step of the way.
You’ll also enjoy:
- Up to 50% store discount - discover your new favourites.
- Monthly product allowance - a little perk with every pay cheque.
- Wellbeing support and family-friendly policies.
- Opportunities to learn, develop, and connect with our wider Whittard community.
If you are passionate about delivering exceptional service in a dynamic retail environment, click Apply Now and join us for this exciting opportunity.
Sales Advisor in Sheffield employer: Whittard Of Chelsea
Contact Detail:
Whittard Of Chelsea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Sheffield
✨Tip Number 1
Get to know Whittard's products inside out! Familiarise yourself with their teas, coffees, and hot chocolates. When you walk into that interview, your passion for their offerings will shine through and show you're the perfect fit.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd engage with customers. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Be flexible and show it! Since the role requires working various shifts, highlight your availability and willingness to adapt. This shows you're ready to jump in and support the team whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Whittard family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Advisor in Sheffield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for tea, coffee, and customer service shine through. We want to see that you’re genuinely excited about the role and the brand!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in fast-paced retail or customer-facing roles. We love seeing how your skills align with what we’re looking for!
Be Personable: Use a friendly tone in your cover letter. We’re all about warmth and connection, so don’t be afraid to let your personality come through. Show us why you’d be a great fit for our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with Whittard!
How to prepare for a job interview at Whittard Of Chelsea
✨Know Your Brews
Familiarise yourself with Whittard's range of teas, coffees, and hot chocolates. Being able to discuss your favourites or recommend products will show your enthusiasm and knowledge during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you delivered outstanding customer service. Highlight how you engaged with customers, handled difficult situations, or went the extra mile to create memorable experiences.
✨Demonstrate Flexibility
Since the role requires working various shifts, be ready to discuss your availability. Share any past experiences where you adapted to changing schedules or worked under pressure, showcasing your can-do attitude.
✨Team Player Mindset
Whittard values collaboration, so think of instances where you worked well in a team. Emphasise your ability to support colleagues and maintain a positive atmosphere, especially during busy trading times.
